Recensioner (360)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 96 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 4 januari 2025

Brilliant App, Great Support.....A2X is the perfect link between Shopify and Xero, makes life so much easier and very clear to check reconciliations, actually makes the understanding of fees and clearing of PayPal and Klarna simple. Lana and Will at the support team are great and very helpful.

Each time I speak to the support team at A2X the more impressed I am. Gives me confidence for our next store. A big thank you to Lana.

Pure Derma London
Storbritannien
3 månader användning av appen
9 oktober 2024

A2X is a great app for giving me clear profit visibility and allowing me to calculate my GST in AU

Nicole was very helpful in onboarding me to A2X and dealing with all of my questions. She broke everything down visually so i now have a much better understanding of how to use everything

DefineCurls
Australien
9 dagar användning av appen
17 september 2024

I'm absolutely happy how A2X works and syncs data of our Sopify sales and payouts with our Quickbooks Online account. It's a great tool with very precise data.
The A2X Support Team answered all my questions within really 15 minutes as they promise. They resolved the issue of missing some historical payouts during 15 minutes as well.
I tried other apps, and now I can say with complete confidence A2X app is the best solution.

Villa Cotton
USA
Ungefär 2 månader användning av appen
13 september 2024

The software looks complex however the support team helped me set it up, and answered all questions I had about any discrepancies I noticed. This app saves so much time on generating reports and finding the lost expenses in them, then transferring the information manually to QBO. Highly recommend

CIVAL Collective
USA
Ungefär 2 månader användning av appen
11 september 2024

Onboarding was amazing, super easy to set up and get started right away to categorize all my fees from Shopify. I think this is an amazing tool that has already relieved so much bookkeeping and accounting stress for myself and it's that much easier to keep my books clean so I can focus on bringing in revenue into the business.

Hairstrong
Kanada
23 dagar användning av appen
Redigerat 30 mars 2025

If you have a large Chart of Accounts, it takes a while to set up - but it is well worth it. The detailed allocation of transactions to individual accounts saves large amounts of time - particularly if you use multiple payment gateways in Shopify. And the support is very responsive. They answer most questions quickly and never hesitate to explore more complex questions.

I also worked with Nicole at A2X on some pretty complex questions about switching from our old financial system to Xero + A2X. She is a real gem. Extremely knowledgeable and no question was too big or too small.

MOSS & SPY
Australien
Ungefär ett år användning av appen
19 juli 2024

I highly recommend A2X. It is a great software to automate your sales and save heaps of time. A big plus is the exceptional customer support. They are quick to respond and set up a meeting to review anything that needs to be reviewed and the support staff are incredibly knowledgable. I've worked with Manuela several times and she always hits it out of the park. Thank you!

PanaracerUSA
USA
Ungefär 2 månader användning av appen
A2X Software Limited svarade 23 juli 2024

Thank you so much for your glowing recommendation 🌟 We're happy to hear that A2X's automation has saved you heaps of time! Manuela is indeed an amazing team member - we love to hear that she was a great support! If you ever need further assistance, please don’t hesitate to reach out :-)

16 juli 2024

Shopify is a great e-Commerce platform that does everything we need it to do... EXECPT... transfer all the payments and fees for all the sales and payment channels into our Xero accounting software. This is where A2X come in. It takes all of those transactions and put them in their right place in our Xero accounting software. It really does do all the heavy lifting for you. Plus the support is 5 star as well. What ever the issue their friendly and knowledgeable people are only too please to put back on track.

theskinnyfoodco
Storbritannien
4 månader användning av appen
A2X Software Limited svarade 23 juli 2024

Thank you so much for your fantastic review! We love that A2X streamlines your ecommerce accounting 🎉 Our team strives to provide gold standard support, so we're thrilled that you've had a 5-star experience with us! We'll be here when you need us :-)

25 juni 2024

I was using webgility and it crashed and they could not fix it. I often thought do I need every sale imported to QBO? I tried A2X and was fortunate to have Manuela Abrams help me. She knows the A2X system and accounting so she guided me through the set up procedure answer questions along the way. She was 100% helpful and got me up and running. Another great thing is when I have a question she reponds! I am happy to be using A2X and off Webgility

Lost Art Press
USA
Ungefär en månad användning av appen
A2X Software Limited svarade 3 juli 2024

We absolutely love this, Lost Art Press - thank you! Manuela is incredible and we love to hear that she provided a smooth experience with her expertise! We truly appreciate your support. You know where to find us - we’ll always be here to help :-)

19 juni 2024

I recently had the need to utilise the one-on-one live service with a A2X consultant. I had a 30 minute call with personalised service to correct some in-house errors in the taxes and mapping. Will was extremely helpful & suggested some better avenues to track our payouts and reconciliation options. I really appreciated the intense attention to ensuring that our accounts are now on track & his cheerful professionalism. This is a very good platform with personalised professional assistance. I would definitely recommend this app!

Sanuk Australia
Australien
Mer än 2 år användning av appen
A2X Software Limited svarade 3 juli 2024

Thank you for sharing your excellent experience, Sanuk! Will is a brilliant team member and we’re happy to hear it was a valuable support call! We appreciate your support - we’ll be here when you need us :-)