Accessibility Assistant : ADA
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Accessibility Assistant has been a great help in improving our Shopify store’s website accessibility! The app helped us set up accessibility features, identify potential issues, and make our website easier for users to navigate and read.
We especially appreciate the team’s patient and professional technical support throughout the process. Whenever we had questions, they were willing to provide guidance and help us better understand how to improve our store’s accessibility. Their support made the whole process much easier and more manageable!
Thank you to the team for your helpful service and continued support! We highly recommend Accessibility Assistant to Shopify store owners who want to improve their website accessibility and create a more inclusive experience for their customers.
Great, app and even better team. We used them to update our website and fix compliance issues. They were very reasonable with pricing and very responsive to requests.
Thank you for the 5-star review and for trusting our team with your website accessibility work. We’re glad we could help identify and resolve accessibility compliance issues through our accessibility audit and remediation services.
Our team is committed to helping businesses improve and maintain website accessibility through ongoing accessibility audits, monitoring, and remediation fixes aligned with WCAG and ADA accessibility standards. We truly appreciate your feedback about our responsiveness, pricing, and support.
Great app! Super easy to use!
Thank you for the 5-star review! We’re happy to hear that Accessibility Assistant is easy to use. Our goal is to make website accessibility simpler for Shopify merchants while helping improve the experience for all visitors.
Quickly resolved our issue!
Thank you for the 5-star review! We’re glad our Accessibility Assistant support team could quickly resolve the issue for you. We appreciate you choosing Accessibility Assistant to help improve your website accessibility and provide a better experience for all visitors.
Sehr zufrieden mit der App. Gibt mir alle notwendigen Funktionen. Einfach zu integrieren.
Vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie mit Accessibility Assistant zufrieden sind, die notwendigen Funktionen erhalten und die App einfach integrieren konnten. Wir arbeiten weiterhin daran, Shopify-Händler bei Barrierefreiheit sowie WCAG-, ADA-, EAA- und BFSG-Anforderungen zu unterstützen.
I am not sure how this app is but I just feel like I need it to keep my mind at peace. Customer service is great when I had an issue with the app. Their team was able to resolve my issues promptly.
Thank you for sharing your feedback and for choosing Accessibility Assistant for your store. We are glad our support team was able to resolve the issue promptly and give you greater peace of mind regarding website accessibility.
Our team is always available to help with the accessibility widget, ADA and WCAG-related questions, accessibility audits, monitoring, or remediation support. We also appreciate your 4-star rating and would welcome any feedback on what we could improve to make your experience even better.
Great team. Quick responses and fast implementation.
Thank you for your review. We are glad our team could provide quick responses and fast implementation. Accessibility Assistant is built to help Shopify merchants improve website accessibility, support ADA and WCAG needs, and give customers a better browsing experience.
Buena atención, soporte en español y pronta respuesta con una solución clara.
Muchas gracias por tu reseña. Nos alegra saber que nuestro soporte en español y nuestra respuesta rápida te ayudaron con una solución clara. Seguiremos mejorando Accessibility Assistant para ayudar a las tiendas Shopify a mejorar la accesibilidad y alinearse mejor con estándares como WCAG y ADA.
Simple to set up, and it has a really good pricing model that doesn’t depend on how many impressions it gets per month.
Thank you so much for your 5-star review!
We are glad to hear that you found Accessibility Assistant simple to set up and that our pricing model works well for your store. We wanted to keep the app easy to start with and fair for merchants, without making the cost dependent on monthly impressions.
Thank you for choosing Accessibility Assistant. We truly appreciate your support.
Der service ist sehr gut , die app scheint zu funktionieren. Was mich aber sehr ärgert, man muss für jede kleinste Veränderung dierekt ein teureres Abo abschließen, es ist eine Abzocke und Frechheit. Klar steht es vorher geschrieben, am man erwartet nicht das für die kleinsten dinge ein teurerer Plan gemacht werden muss. Erst wollte ich das widget kleiner machen . Weil es die Seite stört „teureres abo“ dann wollte ich es ganz runter haben „teureres abo“, dann eine andere sprache als englisch „teureres abo“
Die Sprache is basic ! Widget größer oder kleiner auch ! Das sind sachen die kosten die app nichts !
Thank you very much for taking the time to share your honest feedback.
We’re glad to hear that you find the service good and that the app itself works as expected. At the same time, we’re truly sorry that our pricing structure caused frustration, that is never our intention.
We’d like to briefly explain why certain features are tied to higher plans. Customizing elements such as widget size, position, language, and branding requires additional development, ongoing maintenance, and dedicated support. This is especially important because we support many languages and multiple platforms (Shopify, Wix, and WordPress), all with different themes and technical constraints. These advanced capabilities are therefore included in higher-tier plans to ensure long-term stability, updates, and reliable support.
We understand that features like language selection or widget sizing may seem “basic” at first glance. However, implementing them in a way that remains accessible, stable, and compatible across many environments is more complex behind the scenes.
Your feedback is very valuable to us and helps us improve both our offering and how we communicate plan differences. If you’d like, we’d be happy to review your setup together and see if there’s a way to better meet your needs.
Thank you again for your honest feedback.
