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ActiveCampaign is the best email marketing automation tool I´ve seen. It´s Easy to use, yet very powerful.
Nunca pude configurar la herramienta, tomaron mi número de Tarjeta de Crédito y llevo seis meses con cobros automáticos sin poder desconectar la cuenta!!! No recomendada!!
Activecampaign is probably the most powerfull and complete CRM to have fully integrated with your store. On my case it has not only allowed me to built incredible automations to keep conversations alive and drive revenue, but also I can now manage B2B pipeline professionaly.
ActiveCampaign ha sido nuestra mejor opción para administrar la comunicación con nuestros clientes. Automatizas y AC hace el resto. Saludamos a nuestros clientes en su cumpleaños, mandamos correos de bienvenida a nuevos contactos y no tenemos que estar pendiente del calendario. Además cuentan con atención en español!
Perfect to track activity of your clients on your store. This app integration helps my Call Center team to learn more of the lead activity before and after they buy or they get notified when a prospect leave the cart. They take advantage to do better follow ups on the pipeline. I recommend to everyone who has a online store integrate Active Campaign with Shopify, specially for e-commerce
ES: Integración realmente sencilla. Es increíble cómo cualquier persona con escasos conocimientos puede trabajar con Active Campaign, además, el servicio de atención técnica es muy amable y ayuda con todo. Con solo un par de clicks, pude integrar Active Campaign con los datos de nuestro Shopify. Lo cierto es que recomendaría esta aplicación a todas aquellas personas o negocios que necesiten una plataforma de marketing automation avanzada y sencilla. Funciona estupendamente aunque tenga alguna falta en el editor html de newsletters. EN: Really easy integration. With just a couple of clicks, I was able to integrate Active Campaign with our Shopify data. I would highly recommend this app to any person or business that needs an advanced and easy to use marketing automation platform.
STAY AWAY FROM ActiveCampaign!!! I was a customer for over 3 years. Let me tell you this is a weak product from a bloated company that does not care about their customers. It is extremely hard to cancel your account and they use all the tricks in the book to take advantage of customers and hide behind fine print policies. This product costs waaaaaaay too much for what they can do. It was ok when there weren't many other options for email but now you are just flushing your $$$ down the drain. I was finally able to cancel and now am just using shopify email which has pretty much all the same features and automation that is FREE. It is ridiculous these guys are still in business. Don't waste your money on ActiveCampaign. It's like climbing on a sinking ship that doesn't have any life rafts.
Zwei Wochen nach der Migration, hat Active Campaign der Preis verdoppelt.
Es verspricht viel, lässt aber sehr zu wünschen übrig.
Der Support ist oftmals nicht informiert, dauert oftmals bis zu einer Woche, bis sie antworten. Und dann haben sie oft auch keine Lösung parat.
Die Software hat etliche Bugs und Fehler.
Die Ladezeiten der Seiten ist extrem lang.
Wir haben dann auf den Enterprise Plan gewechselt (Preis: +350 USD / Monat) und auf unseren "Dedicated Support Manager" gehofft. Allerdings weiß niemand etwas von dieser Position. Statt dessen chatten wir weiterhin mit Bots und First Level Support Mitarbeitern.
Am liebsten würde ich Active Campaign sofort kündigen und zur Konkurrenz wechseln. Allerdings haben wir erst im September den langwierigen Onboarding-Prozess abgeschlossen und haben jetzt keine Ressourcen frei, um die Migration zu machen.
Active Campaign: Eine große Enttäuschung und ein großer Fehler für uns.
I am the administrator of the account, and I was given permission by the company owner to work in the company's active campaign account. I need support, so I contacted the CS team, and they always ask me stupid questions when transferring my cases to tickets. Why do you guys ask for my billing information when I'm accessing the account? How can I log in to the account and contact you if I don't have the permission of my boss? This is really time-consuming.
Last time, they said that I am not the admin or owner, so they cannot support. This time, they said that because I am not the owner. So only owners can ask for your support? My boss is really busy and does not have time to search for silly information all the time.
Hello! Thank you for sharing your experience with our Support team. Feedback like yours allows us to look at our process and fix any issues or gaps in how we support customers, so I appreciate the time you took to share this feedback.
I looked into your case and after investigating a bit, our support rep needed clarification about when to ask for billing information or not. You should not have had this blocker when getting support from our team, I sincerely apologize for this. I shared your experience with our Support team leadership and they addressed the greater team with clarification on how and when certain criteria are needed to help users.
If there is anything else about your experience you would like to discuss, I am happy to chat.
We have been waiting 4 months for our SMS Registration... 6 customer service later we are left with no choice but to switch our provider back to Klavio. If your company name is a DBA, then this tool is not for you. You will be required to advertise your business as your parent company.
