Addly: Paquetes IA & Upsells

The APP prays to use AI for recomendations, but is really a very vague implementation. The AI is incapable to relate items by tag, type, or anything.
It literally takes your most sold products and puts them together with the item you are seeing.
The result? The same frequently bought together everywhere.
I have used other apps that at least consider tags when recomending, and give more variety, and still i wouldnt consider them AI.

Setup is straightforward and the UI feels clean despite the depth of options. Pricing is fair, but it feels like it could be even more competitive given the market.

The app is great, but the pricing tiers are unfair for shops that sell expensive items like us. 1000 in revenue is less than 20 bundles per month in our shop. Good luck, the app works like a charm.

Up to now, the only thing I can say is THANK YOU, GREAT JOB.
This app is very easy to configure and use, and if you have any issue, the customer support is the best I have ever seen in Shopify apps.

El soporte de esta plataforma es muy competente. Te ayudan rápido a resolver los problemas que te puedan surgir. Estoy encantada. Gracias

This tool is fantastic and has been incredibly helpful in upselling to our customers. The customer support team is also outstanding. We encountered an issue with H1 tags affecting some product descriptions, and Nikolov went above and beyond to help us understand the root cause—even though the problem wasn’t entirely related to the app itself but rather a mix of factors.

Overall, an excellent app with a dedicated team behind it!

In a hold pattern to implement this app. While I like what I see with the app features, I can't spend any time implementing an app where they don't have the pricing structure figured out yet. It may be less than $30/month, but for all I know it could be $500/month. Will check back when they have this 100% figured out - hopefully the first part of March.

At first I was super impressed because it has lots of features & unbelievably customizable. Also, their support response was also very quick; however, after the first interaction I couldn't get a live agent anymore. Not sure why their chat support doesn't place you in a queue like most other apps - inconvenient in that sense. I would recommend if you have some patience.

App seems to do what it's supposed to do. Best part, there was some technical glitch I had, so I went to live chat. Actually spoke with a human and not a robot. Gave them screenshots, they fixed the problem from their end. Quickest, easiest time I've had with a minor problem being fixed, and from almost 10 years on Shopify that is a RARE treat indeed.

We love the app, it definitely increases our monthly revenue. Support is also amazing, after having an issue we were immediately able to chat on live chat and got the issue fixed and some styling help. Thank you Mr. Nikolov!