Clearer.io Address Validator

We were having several address changes a week and multiple "return to senders" a week before getting this app. Now that everyone auto-populates addresses and clicks "buy" as fast as they can this has changed the game for us. It makes people *think* for a second before entering an old or incorrect address. In the week since this was installed we haven't had a single address change post order! We're hoping the same is true for "return to sender" items be this may take a bit longer. Our first impressions with this app are great once its up and running.

This will free up customer service reps to take care of more important issues. A small price to pay once you factor in re-shipping costs, warehouse packing fees, and emails and calls for address changes/"lost" packages.

This app has been a great addition to our site! It was very easy to setup and has worked flawlessly. We downloaded it primarily for address corrections but then quickly realized it's full potential with blocking PO boxes and other features that we were able to utilize. We recently ran into an issue where our shipping script wasn't working properly in conjunction with the app and reached out to their team for support. They wanted to understand what we were trying to achieve with the script and we explained that we have had several problems delivering to Highway Contract (HC Box) addresses. They ended up adding the feature to not allow Highway Contract Route addresses in their app and this was implemented on the same day! Needless to say, we are very happy with this app and company!

We have been paying additional shipping for a lot of orders because customers forget to add their apartment/unit number to their address details and this app has been really helpful with it so far! Great app.

Just as a clarification to people wanting to download the app -- This app doesn't actually verify the address during the checkout phase since there are security limitations to editing the checkout.liquid file... But this app does a great job with verifying addresses by verifying at the thank-you page. It's still really effective, especially verifying that customers have entered a unit number.

Another great thing is that you only pay for customers that converted this way, and you won't pay for customers that abandon once they reach payment information. Only $0.03 per order is 1000% worth it!

We implemented this app to not only help with address validation but to manage a PO box shipping address issues we were experiencing. RoboTurk has offered the highest level of support and customer service . Wilson has gone out of his way to ensure all of our many Shopify Platforms were set-up and working properly. We get regular check ins and if we email with questions or concerns we get a response immediately and a resolve is implemented within hours. They go above and beyond to ensure their customers are well taken care of. We are still in the beginning stages of using the address validator but so far so good. After over a month it has helped us minimize the amount of P.O Boxes we were getting. When we requested to add PO BOX identifiers it was done immediately by Wilson and his team. It has been a great experience working with them thus far. I highly recommend. Support and Customer Service are key in any business and RoboTurk does not neglect these top priority services.

Really happy with how this app brought the time wasted on incorrect addresses. But especially happy at the customer service. They even chased ME up to see how it was going. How rare! Thanks team.

This has saved us SO much time in having to manually fix bad addresses that come through and has drastically cut down on the amount of returned undeliverable packages we received. Really robust & customizable features. Awesome.

App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.

This app has helped me tremendously to validate addresses and decrease the number of errors both in my warehouse and in shipping. Plus, the RoboTurk team has been really helpful in customizing the app for French addresses, which are quite specific :)

We have been using this product now for 9 months and love it.
It's far better than the shitty address auto-complete product that Shopify provide, which does not validate the address, meaning it doesn't eradicate address errors.
RoboTurk is also a much nicer integration than the similar apps we have reviewed.

Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.