Clearer.io Address Validator
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Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.
LOVE this app! UPS and FedEx charges if they think the address is entered incorrectly. This app saves us a lot of time from manually validating each address. It can add the 4 digit extension to the end of the zip code. Corrects the formatting of the address. Checks to see if an apartment number was left off of the address. It can also tag the order as residential or commercial. It works with a pop up on the order conformation page so it’s optional for the customer to click. It does not interfere with the purchase process. Support was fast to reply and answered all my questions. I would say this is a must have app for all stores.
We always lost countless hours correcting addresses and following up with customers to get any missing data. Since we installed the app I am happy to report that from all our orders in the last 2 weeks (about 400) only 1! still had an error. And this was because the customer refused the suggestion of the shipping address validator. We went from 20-30% faulty address to 0% address errors overnight! :) I can highly recommend this app for addresses in Belgium and the Netherlands. It is also a beautifull combination with iPacky and MyParcel to auto print the corrected shippinglabels automatically in the flow from your order picking without any errors.
app overcharges and rips you off. somehow i only had 150 orders since installing but has charged me for 733 look ups. Most people most likely do not go and look to check. I am sure if everyone using this app looks they will see this company overcharges and is ripping customers off. Be more transparent about billing. show the cost next to each order/person. show the breakdown where the money goes.
Apologies for the confusion, but you were not overcharged. We charge $0.03 per order processed; the first 100 orders are free. Please take a look the "Order History" tab within the dashboard to see the orders processed and charged by the app. You will be able to see that you had nearly 800 orders.
Great support and solid app
Great experience! Osmand helped me and he was very helpful.
it works great
Fantastic customer support!
Amazing
Awesome product & great support!
