Reseñas (104)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 75% de las calificaciones son de 5 estrellas
  • El 13% de las calificaciones son de 4 estrellas
  • El 6% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
Fecha de modificación: 12 de agosto de 2021

La verdad soy nuevo en esta app, es para que pare de saltarme el Pop Up. Estoy creando nuevos productos y salta cada vez la reseña.

Babau Barcelona
España
2 meses usando la aplicación
ArenaCommerce respondió 12 de agosto de 2021

Lamentamos que las ventanas emergentes te molesten. Sólo lo mostramos con la condición de que lleves bastante tiempo utilizando la aplicación y tengas suficiente experiencia con ella.

24 de junio de 2024

I had a quirky issue, and once I reached tech support, they fixed my issue in less than 24 hours. Wow. That was great.

The app has been incredibly helpful in setting up a custom modification for my Shopify product page. I couldn't be happier.

MA9
Estados Unidos
4 meses usando la aplicación
Fecha de modificación: 11 de junio de 2024

Terrible support.

We used this app to make custom fields for FAQ pages on each product we then added a link to our FAQ page. The url is correct . However when you click on it goes to a 404 page because is doubles the url.
Reached out to support for over a week. They finally got back to resolve the issue.

Underground Lighting
Estados Unidos
Más de 3 años usando la aplicación
2 de febrero de 2024

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
Australia
Alrededor de 2 años usando la aplicación
31 de julio de 2023

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

Shakúff
Estados Unidos
Más de 2 años usando la aplicación
ArenaCommerce respondió 2 de agosto de 2023

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com

Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

10 de mayo de 2026

Good

Firuzeh
India
Casi 3 años usando la aplicación
13 de febrero de 2025

This was my first time asking for support in the custom field. The Support team fixed my issue with no problem and their support communication was great.

Widin Inc
Estados Unidos
Casi 4 años usando la aplicación
Fecha de modificación: 19 de noviembre de 2024

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
Francia
Casi 2 años usando la aplicación
2 de julio de 2024

I had a very custom project to complete and the support team walked me through every step of it...Thank You So Much! :-)

Healthspan Holistic
Estados Unidos
Casi 3 años usando la aplicación
7 de junio de 2024

This is an amazing app with very powerful features that meet all our needs for a professional store. The customer support is just out of this world. They are very fast and kind. They resolved my issue in less than one hour. Full marks to customer support team and technical support team.

SkiTeck
Emiratos Árabes Unidos
Alrededor de 1 mes usando la aplicación