Avis (104)

Note globale
4,5
Nombre d’avis par note
  • 75 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 6 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 19 novembre 2024

Aucun autre moyen de vous contacter qu'en passant par l'app store shopify : votre module ne fonctionne pas nous souhaitons votre intervention svp c'est urgent

Plouf!
France
Presque 2 ans d’utilisation de l’application
Modifié le 19 avril 2024

Very good application with particularly responsive customer service!

Epycure
France
Plus de 2 ans d’utilisation de l’application
8 mars 2023

usefull app. Customer service allright they help me several time ans alwais reslved my issu. ..............thanks

CBD Bicyclette
France
7 mois d’utilisation de l’application
13 août 2021

Very useful app !! I used it to customize my shop for media content and frontend development. Works as expected :)

No Format
France
7 mois d’utilisation de l’application
24 juin 2024

I had a quirky issue, and once I reached tech support, they fixed my issue in less than 24 hours. Wow. That was great.

The app has been incredibly helpful in setting up a custom modification for my Shopify product page. I couldn't be happier.

MA9
États-Unis
4 mois d’utilisation de l’application
Modifié le 11 juin 2024

Terrible support.

We used this app to make custom fields for FAQ pages on each product we then added a link to our FAQ page. The url is correct . However when you click on it goes to a 404 page because is doubles the url.
Reached out to support for over a week. They finally got back to resolve the issue.

Underground Lighting
États-Unis
Plus de 3 ans d’utilisation de l’application
2 février 2024

Be very careful with this app, all of a sudden it started picking up our custom pricing and editing the price to display $0.00 at check out.

Resulting in the product pricing all messed up in your cart

We explained how urgent it was to the app owner , still waiting

We have to remove from each product one by one because no help from developer

Fusion Body Art
Australie
Environ 2 ans d’utilisation de l’application
31 juillet 2023

We have been getting "ourstore.myshopify.com refused to connect" the past 2 weeks anytime we try to open the app. I've left two support tickets, no one has got back to me. And when I try to create an account on their portal to see the tickets, it says I'm not allowed on the portal.

Then when I tried contacting them on their general site's form, after form submission it says "the site can't be reached". Is this app now dead? What is going on? I'll happily update this review if you guys actually get back to me and help us get the app running again. Please assist!

Shakúff
États-Unis
Plus de 2 ans d’utilisation de l’application
ArenaCommerce a répondu 2 août 2023

Can you kindly send your request to support@arenacommerce.com? We're currently unable to locate your inquiry in our ticket system.

To resolve this matter, please access the following link by copying and pasting it into your browser: https://app.advancedcustomfield.com/auth?shop=yourstoreurl.myshopify.com

Remember to substitute "yourstoreurl" with your precise store URL, following the format specified in our description.

10 mai 2026

Good

Firuzeh
Inde
Presque 3 ans d’utilisation de l’application
13 février 2025

This was my first time asking for support in the custom field. The Support team fixed my issue with no problem and their support communication was great.

Widin Inc
États-Unis
Presque 4 ans d’utilisation de l’application