Reviews (47)

Overall rating
3.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 22, 2026

terrible customer service. i approached the team, they said they would get back to me and never did, wrote again and crickets...

Bangili
Costa Rica
Over 3 years using the app
August 11, 2026

Terrible customer support. I upgraded and paid for the subscription and it worked for years but when I had a problem and reached out to support several times to resolve it there was no response or action taken.

Botanica Cimarron
United States
Over 2 years using the app
October 7, 2025

We’ve been using AMP Product Descriptions for several years and it continues to suit our needs perfectly. It allows us to present our products clearly and professionally, giving our customers a better experience on our store. We’ve never had any issues, but when we needed help today, the support team responded instantly and fixed it straight away. Highly recommend, great app and excellent service!

Go Vita Tanunda
Australia
Over 4 years using the app
July 3, 2025

These are some of the best people to work with. I love this app, makes my titles and headlines so much easier to read for my customers. My product page looks a thousand times better. AND...their customer support is the BEST! Had an issue when I launched a new theme, and they fixed it immediatley. WOW!!! Happy customer here. :)

Bakers Sto N Go
United States
Over 5 years using the app
April 25, 2024

Awesome app, great support team. It has changed the way product pages look and feel. Had a concern with embedding Youtube shorts, the support team replied quickly and sorted the problem.

The Nature's Store
Pakistan
5 months using the app
August 14, 2023

Customer service is excellent and the app works very well. One note of improvement would be having the ability to use custom code in the elements for embedded interactive elements and multiple images.

Elgin® USA
United States
Over 1 year using the app
August 12, 2023

Great product easy to use and wow fantastic support!!!
I switched my theme with theme updater and had some issues with the Advanced product description not showing the same way as before.
I could chat immediately with their helpdesk they walked me through a bunch of steps to take. The one thing that we could not figure out in the live chat was escalated to their developers and within 24Hours I had a fix installed and a fully functioning new system.
This is like haveing an inhouse tech support team.
Great app and Great team behind the app

weplaywelltogether
United States
Over 1 year using the app
June 16, 2025

App is working well so far and customer service has been great!

Ladd Stamps
Canada
2 days using the app
Edited April 3, 2025

App is fantastic, everyone in support team is even better. Very happy to have this as part of the two sites that I run, soon to be three. Five Stars all the way.

Vents US Shop
United States
Over 1 year using the app
April 29, 2024

Quick responses, fast help! great App and exactly what I needed

Signature Sports Breaks
Australia
21 days using the app