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Wish I would have installed this app a long time ago. This is by far my favorite app to use for my stores. It's easy to use, simplifies remarketing, best of all has an awesome ROI. So far I have spent $6596 and have made $32,460.
If you're not yet using it, give it a try, You got nothing to lose!
The app as a retarget app is incredible. They are the most economical app too as far as I know. I have reduced the rating to 4 basically because they have no reporting options or analytics at all. And worst of all their revenue calculation that is happening from the app is woefully wrong. It says my spend of 370 dollars has given a revenue of 3000 dollars which makes no sense as I started my store just a few months ago and have not made that much sales from my store from all sources included. Quite silly it looks. I have mentioned this a few times but there has been no update at all in the last few months. Hope they sort this out soon and also include some analytics or reports.
Awesome app that works perfectly. Absolutely love it!
The best facebook retargeting app!
Retargetapp generated 30% of my total revenue!
My ROAS is about 5,000%. Amazing!
I deleted the app and tried to remove it's partnership from my page and it won't let me. Retargetapp is a junk application and can be dangerous for you
Alex here, from RetargetApp.
I would like to note that RetargetApp has been designed with customer comfort and security in mind, so we are very sorry for any negative experience you may have had with the app.
We would like to learn more about the situation you’ve described, so we would really appreciate it if you could message us at help@retargetapp.com with a more detailed account of the issue you’ve encountered.
I don't know why other gave 1 star only
For me, this is the best retargeting app.
Creating business manager for fb can give me a transparent result. Instead of relying on the figures of their old version - there's no verification of figures.
With new version, we can verify the result thru facebook ads manager report.
Actually, I'm requesting them to update my other shopify stores to new version.
New dashboard and setup are perfect!
Company charged my card $5,500. Does anyone have a customer contact number? What did you do to get it resolved?
Hello.
Alex here from RetargetApp.
I would like to personally apologize for the issue which occurred that day and for all the inconveniences you may have experienced. This transaction was fully refunded to your account the same day it was charged.
Moreover, we have updated our app to ensure that this issue will never happen again - now you are billed directly by Facebook and Shopify. We would love to tell you more about other new app features and to offer you a free trial to give our app another try.
I would also like to note that you can contact us via in-app chat or at help@retargetapp.com regarding any questions or app-related issues. We are always happy to help.
I can't believe these scammers are still doing it. Stay away, the stats are fabricated and your money will get stolen. Shopify should shut them down.
Hello!
Alex here, from RetargetApp.
The campaign you ran with RetargetApp was quite a successful one. If you had any doubts regarding the data the app dashboard displayed, they can be all cleared with a new, improved version of RetargetApp. You can now have full access to the app-powered ad account where all the numbers can be reconfirmed.
What's more, RetargetApp has introduced few other tactics - such as acquiring new clients with prospecting ads - which can be highly beneficial for your business.
We'll be happy if you give RetargetApp another try - you will have 14 days of free trial to evaluate the new app. Please, message us at help@retargetapp.com if you are interested.
WARNING!
These guys tried to charge my credit card over $7,000 for a $20 a day campaign that was fully paid up
Hello!
Alex here, from RetargetApp.
A year ago our system overcharged your card due to data malfunction. A refund of the incorrect transaction was made immediately, however, I would like to take this opportunity to once again apologize for what happened that day.
Since then, we have been working hard to make the app error-proof and more suitable for your needs. That’s how we ended up creating a new, improved version of RetargetApp, where you are now billed directly by Facebook and Shopify. We’ve also added a possibility of 24/7 access to your campaign stats in Ads Manager and many other cool upgrades.
If you would like to give new RetargetApp a try, please, let me know - I will gladly help you upgrade.
This company will take your money and supply fake reports. They also have a problem with their software in which prices show up with commas and not decimals. Wouldn't take accountability for the issue. Don't recommend this app.
Hello!
Alex here, from RetargetApp.
The currency in all assets created by RetargetApp (product feed, product catalog and RetargetApp-powered ads) was all recorded in the same way as it is presented in your store - with a period, i.e. $89.95.
However, in certain countries the ads are displayed with a comma by default, i.e. $89,95 - these are the regional interface settings we cannot influence in any way.
We want you to be sure that both our campaign settings and the reports we provide are 100% correct and accurate - this is why I would like to offer you to give a try to a new version of RetargetApp where you can access your campaign stats directly in Ads Manager.
We will be happy if you give the new RetargetApp a try and share your thoughts on the app with us at help@retargetapp.com.
