Recensioni (188)

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
17 febbraio 2017

The more you store offers the better you will do. The app shows impressions to people who have already browsed your store. The sales channel has been verified by several sources and RetargetApp is to credit for the Facebook sales.

Stretch Is Comfort
Stati Uniti
5 mesi di utilizzo dell’app
13 febbraio 2017

Wish I would have installed this app a long time ago. This is by far my favorite app to use for my stores. It's easy to use, simplifies remarketing, best of all has an awesome ROI. So far I have spent $6596 and have made $32,460.

If you're not yet using it, give it a try, You got nothing to lose!

Modern Baby Photography
Stati Uniti
4 mesi di utilizzo dell’app
14 luglio 2016

The app as a retarget app is incredible. They are the most economical app too as far as I know. I have reduced the rating to 4 basically because they have no reporting options or analytics at all. And worst of all their revenue calculation that is happening from the app is woefully wrong. It says my spend of 370 dollars has given a revenue of 3000 dollars which makes no sense as I started my store just a few months ago and have not made that much sales from my store from all sources included. Quite silly it looks. I have mentioned this a few times but there has been no update at all in the last few months. Hope they sort this out soon and also include some analytics or reports.

Purayati
India
3 mesi di utilizzo dell’app
13 giugno 2018

Awesome app that works perfectly. Absolutely love it!

The Bircher Bar
Australia
Oltre un anno di utilizzo dell’app
26 aprile 2018

The best facebook retargeting app!

Retargetapp generated 30% of my total revenue!

My ROAS is about 5,000%. Amazing!

Perfumesphilippines
Filippine
Oltre un anno di utilizzo dell’app
28 luglio 2018

I deleted the app and tried to remove it's partnership from my page and it won't let me. Retargetapp is a junk application and can be dangerous for you

Follus
Vietnam
1 giorno di utilizzo dell’app
Ad Intelligence INC (Adwisely) ha risposto 13 marzo 2019

Alex here, from RetargetApp.

I would like to note that RetargetApp has been designed with customer comfort and security in mind, so we are very sorry for any negative experience you may have had with the app.

We would like to learn more about the situation you’ve described, so we would really appreciate it if you could message us at help@retargetapp.com with a more detailed account of the issue you’ve encountered.

Data modifica: 26 aprile 2018

I don't know why other gave 1 star only
For me, this is the best retargeting app.

Creating business manager for fb can give me a transparent result. Instead of relying on the figures of their old version - there's no verification of figures.

With new version, we can verify the result thru facebook ads manager report.
Actually, I'm requesting them to update my other shopify stores to new version.

New dashboard and setup are perfect!

Watchportal Philippines
Filippine
Circa un mese di utilizzo dell’app
1 giugno 2017

Company charged my card $5,500. Does anyone have a customer contact number? What did you do to get it resolved?

Hawkeye Dash Cam
Stati Uniti
Oltre un anno di utilizzo dell’app
Ad Intelligence INC (Adwisely) ha risposto 13 marzo 2019

Hello.
Alex here from RetargetApp.

I would like to personally apologize for the issue which occurred that day and for all the inconveniences you may have experienced. This transaction was fully refunded to your account the same day it was charged.

Moreover, we have updated our app to ensure that this issue will never happen again - now you are billed directly by Facebook and Shopify. We would love to tell you more about other new app features and to offer you a free trial to give our app another try.

I would also like to note that you can contact us via in-app chat or at help@retargetapp.com regarding any questions or app-related issues. We are always happy to help.

31 luglio 2017

I can't believe these scammers are still doing it. Stay away, the stats are fabricated and your money will get stolen. Shopify should shut them down.

Casebuddy
Australia
26 giorni di utilizzo dell’app
Ad Intelligence INC (Adwisely) ha risposto 13 marzo 2019

Hello!
Alex here, from RetargetApp.

The campaign you ran with RetargetApp was quite a successful one. If you had any doubts regarding the data the app dashboard displayed, they can be all cleared with a new, improved version of RetargetApp. You can now have full access to the app-powered ad account where all the numbers can be reconfirmed.

What's more, RetargetApp has introduced few other tactics - such as acquiring new clients with prospecting ads - which can be highly beneficial for your business.

We'll be happy if you give RetargetApp another try - you will have 14 days of free trial to evaluate the new app. Please, message us at help@retargetapp.com if you are interested.

Data modifica: 31 maggio 2017

WARNING!

These guys tried to charge my credit card over $7,000 for a $20 a day campaign that was fully paid up

Thebrotherscut
Nuova Zelanda
Circa un anno di utilizzo dell’app
Ad Intelligence INC (Adwisely) ha risposto 13 marzo 2019

Hello!
Alex here, from RetargetApp.

A year ago our system overcharged your card due to data malfunction. A refund of the incorrect transaction was made immediately, however, I would like to take this opportunity to once again apologize for what happened that day.

Since then, we have been working hard to make the app error-proof and more suitable for your needs. That’s how we ended up creating a new, improved version of RetargetApp, where you are now billed directly by Facebook and Shopify. We’ve also added a possibility of 24/7 access to your campaign stats in Ads Manager and many other cool upgrades.

If you would like to give new RetargetApp a try, please, let me know - I will gladly help you upgrade.