Recensies (188)

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 11% recensies zijn 1 sterren
14 oktober 2025

I normally don’t leave reviews, but this experience was unacceptable.

After installing Adwisely on my Shopify store, I personally paused my Google Ads campaign — only to find out later that someone from their team manually reactivated it without my consent. This resulted in unauthorized ad spend charged to my account.

When I confronted them, the Adwisely representative admitted in writing that he restarted my campaign “to allow it to continue learning,” despite me never granting permission. Their own chatbot even confirmed this violates their own policy.

While I did eventually receive a refund for the unauthorized charge, the company refused to offer any further remedy or accountability for the breach of trust.

I run a professional e-commerce business, and having a marketing app make unilateral decisions with my ad budget is completely unacceptable. I’d caution other business owners to think carefully before granting Adwisely access to your advertising accounts.

Unauthorized actions on client accounts are not acceptable—refund or not.

Beyoutiful Wandz
Verenigde Staten
20 dagen gebruiken de app
Ad Intelligence INC (Adwisely) heeft geantwoord 15 oktober 2025

We’re sorry this experience left you frustrated — your feedback is valid, and we’ve taken it seriously. Our ad expert resumed the campaign believing it was paused by mistake (which can happen automatically in Google Ads) to protect its learning phase and performance. We issued a full refund for the overspend and improved our internal process to ensure clearer communication moving forward.

We genuinely tried to resolve the situation fairly. When a request for a full year of free service was made, we explained it wasn’t possible within our business model — and we regret that this led to further disappointment.

Our only goal was to help your ads perform better and support your business growth, never to act without care or transparency.

— The Adwisely Team

25 september 2025

I can’t say enough good things about Adwisely and their amazing team. My experience has been nothing but positive, and Valerie has gone above and beyond to support us since we rejoined after a brief business pause. Even while we’ve been dealing with Facebook Business account access issues, they’ve stayed in daily contact and provided effective workarounds. We’ve already seen excellent results and are excited for a long-term partnership. Highly recommend!

Sunglass Sanctuary
Verenigde Staten
2 maanden gebruiken de app
Ad Intelligence INC (Adwisely) heeft geantwoord 26 september 2025

Thank you so much for the kind words! We’re glad you’re happy with the support, and we can’t wait to keep growing together. 🚀 Our team is always committed to making sure everything is set up properly so you get the best possible results.

8 mei 2025

We’ve been working with Adwisely for a little over a month, and although it’s still early, the experience so far has been very positive. The onboarding was smooth, and the team has shown great dedication and care from the start.

A special thanks to Yaro and Valerie for their personal attention and professional support. They’ve been responsive, thoughtful, and really invested in helping us move in the right direction. We're optimistic about what's ahead and happy with how things have started.

Shukha Online Store
Israël
Ongeveer een maand gebruiken de app
Ad Intelligence INC (Adwisely) heeft geantwoord 10 mei 2025

Thank you for the kind words! We’re glad to hear that your experience has started on a positive note. Our team is committed to supporting your ongoing success, and we’ll make sure Yaro and Valerie know how much their efforts are appreciated. Looking forward to achieving great results together! 😊

16 december 2024

I can’t recommend Adwisely highly enough! From the start, their team provided exceptional customer service, and Yaro in particular went above and beyond to analyse our account thoroughly. He took the time to review our setup, gave insightful feedback, and even offered transparency about our current Google Ads performance, which was invaluable.

Yaro’s expertise and dedication to helping us optimise our campaigns were truly outstanding. It’s rare to find such a high level of professionalism and honesty in the e-commerce space. If you're looking for a team that will not only manage your campaigns but also provide valuable insights and excellent service, Adwisely is the way to go.

Thank you, Yaro, and the Adwisely team – you’ve been fantastic!

Swoon London
Verenigd Koninkrijk
4 dagen gebruiken de app
Ad Intelligence INC (Adwisely) heeft geantwoord 21 december 2024

Thank you for your amazing feedback! We’re thrilled to hear that Yaro’s expertise and dedication made a difference. Your success means everything to us, and we’re grateful for your time writing this review. We’ll pass along your kind words to Yaro – he’ll be delighted! Let us know if there’s anything more we can do to support your growth.

Best,
The Adwisely Team 🚀

18 januari 2024

Totally disappointed. I spent a good chunk of money and got very little in return. They seemed to try to point the finger towards me each time when it wasn't performing the results it should have asking me to make small changes each time in hopes that it would help boost sales. Waste of time and money.

Fake Tattoos
Verenigde Staten
30 dagen gebruiken de app
Ad Intelligence INC (Adwisely) heeft geantwoord 20 januari 2024

Dear Jeff,
We understand that you were disappointed with the results of your Adwisely campaigns. In your case, we initially implemented a basic Ads strategy. However, after careful analysis, we determined that a more tailored approach was necessary to achieve the desired results.

To this end, we engaged our in-house Ad Experts to develop a custom strategy specifically tailored to your unique needs. This strategy included several recommendations to do on your end.

We understand that you may have felt like we were asking you to make “small changes” in response to the disappointing results. However, it’s important to note that these changes were crucial to implementing the tailored strategy successfully.

5 december 2023

Paul and his team have been a pleasure to work with and have outperformed consultants and agencies that claim to be "experts". They take a hands-on approach and spend as much time with you as necessary so they can understand your specific business and get it right. Their prices are affordable and their process is starting to work for us, so I'd recommend them to anyone to try.

Underwear Expert
Verenigde Staten
9 maanden gebruiken de app
6 juli 2023

We are only a few weeks in, but we are already having a superior experience with this app and the AdWisely team than we had with our digital ad agency. Paul and Yaro have been very helpful and straightforward, and we are seeing great results so far. These guys are quite knowledgeable and professional. Highly recommend!

MZ Made
Verenigde Staten
Ongeveer een maand gebruiken de app
10 februari 2026

Great app that works really well for us, enhanced by fantastic support from the team!!

Na'vi Organics
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
Ad Intelligence INC (Adwisely) heeft geantwoord 11 februari 2026

We’re thrilled to hear the app is working well for you and that our support team has made a difference. It truly means a lot to us! 🙌

Thank you for your trust! 🚀

20 augustus 2025

Went over and above to get me set up. Fast efficient response times.

Wild Harvest School
Verenigd Koninkrijk
14 dagen gebruiken de app
Ad Intelligence INC (Adwisely) heeft geantwoord 24 augustus 2025

Thank you so much for your kind words and the 5-star review! 🌟
We're thrilled to hear that you had a great experience and that our team was able to help you get everything set up quickly and efficiently. Your feedback means a lot to us!

8 juli 2025

Amazing support from Valerie and Yaro!

Dear Bookworm
Australië
12 dagen gebruiken de app
Ad Intelligence INC (Adwisely) heeft geantwoord 9 juli 2025

Thank you so much for the great rating of our work! Our team is committed to delivering excellent support to all our customers. It’s a pleasure working with you, and we look forward to helping you scale. 🚀