Reviews (26)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
June 21, 2024

This app has been great for our Brand Ambassadors, Influencers and Affiliates. Not only has it motivated them to promote our products it has increased our revenue on a level that we would not be able to do using traditional paid marketing strategies. The customer support staff is very quick and responsive and we highly recommend this app if you are looking to grow your business and brand awareness. Thanks Affilo!!

Forward Notion, LLC
United States
Almost 4 years using the app
October 31, 2019

I am very happy with this app. It offers a great selection of tools and lots more in development too.

Price is reasonable, and service is great.

Ignore the 3 x current 1 star reviews, I find it funny reading reviews like these, people who have no idea what they are doing and giving it a bad review because they can't be bothered to read some quick documentation, this app is one of the simplest affiliate apps i've used.

- Scott
Casewarehouse.com

Case Warehouse
United Kingdom
3 months using the app
May 22, 2022

Sorry guys, this app needs so much work. I struggled to pay affiliates for the past 2 years, app always crashing or taking forever to load. Today I tried to pay affiliates and I got a message that your service does not even exist anymore. Very concerning...All I ask is for a CSV file of my affiliates for legal reasons. I'd be more than happy to remove this review if my request is met.

Shea Shea Bakery
United States
About 2 years using the app
March 22, 2019

We've just finished our free trial with Affilo and have decided to continue to use it for our affiliate program. The developers have been amazing to work with. Andri and Brian have both been extremely helpful! They were even open to adding in additional options for us, which is amazing! Great app, does exactly what it describes, even better customer service!

Public Myth
Canada
15 days using the app
May 14, 2020

A-M-A-Z-I-N-G ! Great app, easy o use, AWESOME support. We are very happy with the switch. It's affordable and reliable! Been using it for 8 months now and the affiliates have generated $$$ for us!

Wardrobe By Me
Denmark
About 1 year using the app
May 18, 2020

I was beyond disappointed in this app. Our team spent about 20 man hours setting it up only to have it become very buggy 8 days after installation. The support team is TERRIBLE. We literally had 1 sentence answers to some of our issues and that was after waiting for 14 hours for a reply. Please, don't waste your time or money on this app. There are several on the market that have great tech assistance and similar functionality.

Cheeky Bliss
United States
14 days using the app
Affilo replied May 19, 2020

Thank you for your review. The app setup takes under 5 minutes. Sorry that it took 20 man hours for you. If you had contacted us to get support to setup the app, you could have saved yourself these 20 man hours.

Your tickets were mostly related to fix bugs in your store caused by another app. This is outside the scope of customer support. But I still sent you screenshots to help you pinpoint the issue with other app. But to fix the code and bugs in your theme caused by other app is beyond the scope of our customer service :) However, we are happy to help you every step of the way when you need help with Affilo.

Anyways, wish you happy sales and success with your Shopify store and hope you and your family stays safe during this health crisis.

Cheers!

June 29, 2019

Tons of value. What's amazing about this app is that I can create multiple groups for commissions. I can send invites to people who I want to promote my business. Such as bloggers and social media celebrities. For my business, I want only selective people to promote my products. This app let's me do that.
I can create different commission rules for journalists, different for Instagram celebs, different to bloggers which in my opinion is amazing!
I tested another app, and it doesn't let me do that.
The design is positive and in 15 minutes you can understand all this app.
Customer support is VERY AMAZING and fun to work with. Great value for the money.

Design & Vibrance
Lithuania
10 days using the app
Affilo replied June 29, 2019

Thank you for your review and kind words :) Always a pleasure to help you.

Edited October 23, 2020

10/9
Developer has been very responsive and has corrected the order number issue. Everything is working smooth now. Update 9/21
Developer has fixed the 404 error page issue and improved page load speed. They're still working on fixing one more issue regarding correct order numbers populating. Original Review
The app used to work and we received our first sale from it, but now when we try to open the app it leads to a 404 error page so it's more than useless. Please fix this ASAP and provide a credit for the amount of time it's been usable. Will update once it's fixed.

Xeric Watches
United States
8 months using the app
Affilo replied September 5, 2020

I replied to you via email also twice that your account is working and the app is also working just fine. Please see a video of your account: https://screencast-o-matic.com/watch/cYQfivHOkV

The reason why you might receive the error is, if your session in Shopify has expired and you login to the app, definitely it will give you an error because your login session has expired :)

In that case, please login to your Shopify store, and then login to Affilo and you shouldn't receive any error.

If you still need help with this, please feel free to write to me and I am happy to assist you.

Cheers!

July 11, 2019

Without doubt the best affiliate marketing app on the Shopify app store (and I've used them all in various capacities).

It's easy to set up and easy for your affiliates to use. That second point is often overlooked. If people can't use the software easily when they sign up, it's a barrier to them actually promoting your stuff.

If you do end up with some questions, support are great. Really quick and helpful answers.

Norfolk Natural Living
United Kingdom
About 20 hours using the app
March 10, 2021

Easy install. Pretty easy to set up and get started. We had a problem with commissions. It was set at 3% but only paying 1%. It was a problem with all the different currency we accept.support requested access and fixed it in 72 hours from when we first reported the problem. Outstanding service, excited to add more affiliates and give this service a hard test and bump it to 5 stars

Reaper Patches
United States
23 days using the app