AfterShip Order Tracking
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Order tracking with branded tracking page, order lookup & AI estimated delivery dates.
AfterShip helps you build a branded order tracking page and send automated shipment notifications across 1,100+ carriers. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Our AI-powered estimated delivery date widget displays on product and checkout pages to reduce purchase hesitation. Questions? Chat or email us 24/7.
- Branded tracking pages with personalized product recommendations to boost sales
- Automated email and SMS notifications to reduce complaints and WISMO calls
- Centralized shipment dashboard to track shipment status and identify exceptions
- AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
- Built-in analytics to get insights into shipment status and on-time performance
Contiene testo non tradotto
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese. Tedesco. Francese. Spagnoloe Italiano
Funziona con
- Check-out
- Account cliente
- Shopify Flow
- Pannello di controllo Shopify
- Attentive
- Gorgias
- Klaviyo
- Loox
- Shipstation
- Zendesk
Categorie
Monitoraggio
Etichette e imballaggio
Prezzi
Scegli il piano più adatto alla tua attività.
Free
Installazione gratuita
50 shipments/month; Free first import: up to 500 shipments*
Funzionalità
- 1,100+ carriers integration
- Service-level tracking updates
- Order tracking dashboard
- Branded tracking page
- Carrier estimated delivery date
Essentials
$11 /mese
o a $108/anno con un risparmio del 18%
$1 for the first month, includes 100 shipments/month; $0.08 per extrashipment; Free first import: up to 500 shipments*
Funzionalità
- Everything in Free, plus
- Branded tracking page with your logo
- Automatic carrier detection
- Email & SMS notifications
- Tracking dashboard with status & reports
Prova gratuita di 7 giorni
Premium
$70 /mese
o a $708/anno con un risparmio del 16%
$1 for the first month, includes 500 shipments/month; $0.12 per extrashipment; Free first import: up to 500 shipments*
Funzionalità
- Everything in Essentials, plus:
- Tracking page with your domain
- AI-powered EDD & product recommendations
- Full analytics suite
- API & webhooks
Prova gratuita di 7 giorni
Contiene testo non tradotto
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (1.507)
Be careful how this app charges. You're billed for every order you print, whether or not the customer ever opens the tracking portal, and once you go over your plan's quota each extra order costs over 12p. That adds up fast, and you may not notice until it already has.
The real trap is cancelling. I was on a 3,000-order plan and had already gone 3,000 orders over without realising. I switched off auto-renew, but you can't stop the over-quota charges until your renewal date passes, so you're forced to keep racking them up for the rest of the term.
The portal itself is barely used. Couriers already provide tracking, so you can bypass this entirely by adding your own tracking page to your site with direct links to the courier portals — and any good upsell app can add upsell features to that page. Other tracking apps charge per click, which is far fairer than paying for every order printed. Unless you want to pay for tracking your customers never use, the portal simply isn't needed.
Cancelling was the final straw. I spent over 20 minutes on live chat being told they couldn't cancel without a manager, then got offered a 10% discount to stay. Leaving a service shouldn't require management approval. Avoid this app.
Hi Pretty Little Home team,
We sincerely apologize for your frustrating experience with our billing structure and the cancellation process.
We also deeply regret the hassle you faced when trying to cancel. We are addressing this with our support team immediately to ensure a smoother, pressure-free cancellation process in the future.
While we believe our centralized tracking portal provides value beyond standard courier links by keeping customers engaged with your brand, we respect that it did not align with your store's workflow. If you are open to it, please reach out to us directly at support@aftership.com so we can review the specific overage charges applied to your account during your final billing term and see how we can make this right.
Thank you for your candid feedback, and we wish you the best with your business.
Daman not only resolved my issue for me, but he clearly described the cause.
Daman was very helpful and quick to response. Really appreciate his help to resolve our issue quickly.
Assistenza
Assistenza per l’app fornita da AfterShip.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
9 maggio 2012
In primo piano
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Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra
Soddisfa i nostri più elevati standard in termini di performance, design e integrazione. Maggiori informazioni Si apre in una nuova finestra
