AidEcho AI Chatbot & Live Chat

Pricing: Free plan available
Rating: 0.0 (0 Reviews)
Developer: RageEdge AI Private Limited

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AI chatbot answering a shopper with live price and stock

AI chatbot that tracks orders, starts returns and answers any shopper question 24/7, with live chat.

AidEcho is an AI chatbot and AI customer support agent built on your Shopify store's real data. It answers product questions with live prices and stock, recommends products, checks discount codes, and shares order status and tracking instantly. Shoppers can update a shipping address before fulfillment, resend an invoice, and check return eligibility to start a return. It learns your FAQs, policies and docs, cites sources, and hands off to your team via live chat when a human is needed.

Order tracking chatbot: real-time order status and tracking, 24/7
Starts returns: checks eligibility and opens returns without a support ticket
Answers FAQs, policies and docs with cited sources, trained in minutes
Product search with live price, stock, discounts and recommendations
Live chat handoff to your team with AI summaries and a shared inbox

Languages

English

Works with

Dropbox
Framer
Google Drive
PDF
Word Document

Pricing

Choose the plan that best fits your business.

Free

Features

1 store, 50 pages & documents
Up to 80 AI replies a month
45 days of chat history
Cited answers & lead capture

Starter

$49 / month

or $490/year and save 17%

Extra teammate seats: $10/month each. Message packs: one-time purchase when you need more messages.

Features

Everything in Free, plus:
2 stores, 100 pages & docs
Up to 900 AI replies a month
90 days of chat history
2 teammates, live handoff & the Desk
AI reply assist & summaries
Basic Reports

Growth

$99 / month

or $990/year and save 17%

Extra teammate seats: $10/month each. Message packs: one-time purchase when you need more AI replies.

Features

Everything in Starter, plus:
200 pages & docs
Up to 4,000 AI replies a month,
6 months of chat history
5 teammates, auto-assignment
Live handoff & the Desk
Audit log, PII access controls

Pro

$159 / month

or $1,590/year and save 17%

Extra teammate seats: $10/month each. Message packs: one-time purchase when you need more AI replies.

Features

Everything in Growth, plus:
Unlimited Catalogues + 350 pages & docs
Up to 12,000 AI replies a month
12 months of chat history
10 teammates, smart routing by skill
Live handoff & the Desk
Audit log & Advance Reports + API access
White label, no AidEcho Badge

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating

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Support

App support provided by RageEdge AI Private Limited.

Resources

Developer

RageEdge AI Private Limited

Website

Plot no. 47, TPS Pushpa Town Ship, Rompalli, Hyderabad, TS, 501301, IN

Launched

October 6, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Products, orders, discounts, gift cards, Shopify admin

View products

Inventory, products, collections
Edit orders

All order history for the last 60 days, returns, shipping information
View discounts

Discount codes and promotions
View gift cards

Gift card transactions, gift cards
View Shopify admin

Legal policies
View other data

Locations