Aigento ‑ AI Helpdesk Solution

AI helpdesk that drafts replies from your store data — your team approves before anything sends.

Aigento brings every customer conversation — email, live chat, and contact forms — into one calm queue, with the matching Shopify order alongside it. AI triages each ticket and drafts a grounded reply from your knowledge base and live order data. You stay in control: approve each send, or let trusted workflows run automatically after an honest dry-run. Aigento also keeps your knowledge base healthy by spotting gaps and contradictions in your team's real replies.

• Unified inbox for email, chat, and contact forms — with live Shopify context
• AI triage and grounded drafts from your knowledge base and order history
• Approve every send, or auto-send per workflow with confidence gates
• Visual automations with honest dry-runs: reads execute, sends stay gated
• Smart knowledge base flags gaps, contradictions, and stale articles