Reviews (3,175)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and highly customizable, with clean, professional review displays that boost trust and conversions. They like flexible widget placement, strong branding controls, and powerful email review requests with HTML, personalization, and bulk sends. Features like imports, auto‑publishing, discounts for reviews, and UGC are praised. Many switched from other review apps, citing better value and exceptional, fast live‑chat support.

September 23, 2026

First time using this app and so far, I’m really happy with the experience! The app is easy to use and has been really helpful for managing my product reviews. The setup was straightforward, and whenever I had questions, Iris was super responsive and quick to assist. She patiently guided me through everything and made the whole process much easier.

Fella Design
Malaysia
9 months using the app
September 12, 2026

This app has many facets. You can add many features. The customer service really helped me put it all together when the shopify settings were misplaced. They didn't give up on me. Shoutout to Riley! I am excited to grow my new shopify store with this support.

Pilateshomework
United States
20 days using the app
September 6, 2026

Moved across from another reviews app, and it has been straightforward. The widget does what we need, and we could style it to match our theme. Had a few things I couldn't work out early on, and the chat support 'Olivia' sorted them quickly. Good to deal with.

Earth Candles Co.
New Zealand
16 days using the app
September 2, 2026

The app has a lot of options to customise and is really easy to use! I did have a bit of trouble figuring out some details on how to request reviews manually (more of a me issue than an app issue), but Hena from customer service was really helpful and walked me through it.

Underland Creations
United Kingdom
About 1 hour using the app
August 25, 2026

This is a powerful app that is helping us level up our review game, alhough set up is easy, I did need support to show me how to send an invitation to review on past orders (greater than 60 days too) Kipuka in the support team handled that for me and in the end it was super easy!

Orinoco Skincare
United Kingdom
About 22 hours using the app
August 24, 2026

I’ve had a great experience using Air Reviews for my Shopify store. The app is easy to use, reliable, and has been very helpful for managing customer reviews and building trust with shoppers.

A special thanks to Maya from the customer support team. She was extremely helpful, professional, patient, and quick to understand and resolve my issue. The level of support I received from Maya was excellent and really made the overall experience even better.

Highly recommended Air Reviews for Shopify store owners, especially because of their excellent product and outstanding customer support!

D DASS Store
India
3 days using the app
August 20, 2026

Really amazed by this and the quick setup help as well. Really easy to figure out and use. I'm shocked this is free to, I would be more than willing to pay for this though I think it's smart the way this is free but promotes other products. Really smart, and I will definitely be trying and paying for your other products.

Daphnie & Co
United States
About 1 hour using the app
August 21, 2026

Excellent Support

I had a wonderful experience with AG Product Reviews App & UGC. Their team helped me set up the app and made the whole process quick and easy. They were extremely helpful, friendly, and fast to respond whenever I needed assistance. Excellent customer service and support! I highly recommend them to anyone looking for a reliable product reviews app. Thank you for the great help!

Info-Link Education
South Africa
3 days using the app
August 21, 2026

The app works well, and the support experience was excellent. I had an issue with reviews not syncing/displaying correctly, and **Iris** quickly identified and fixed the problem. Once resolved, all the reviews showed up as expected.

Really appreciate the prompt, patient support and clear communication. Thanks, Iris!

The Flavor Bag
India
4 months using the app
August 20, 2026

I've been using Avada Review for my Shopify store and it's been a fantastic experience. The app works exactly as promised and is easy to set up.

What really stands out is their customer support. I reached out for help with some custom code changes for my store, and Iris from their team went above and beyond. Quick to respond, knowledgeable, and got everything implemented smoothly. It's rare to find support this hands-on and helpful.

Highly recommend Avada Review to any store owner looking for a reliable app backed by a team that genuinely cares about helping merchants succeed.

elsence
United Kingdom
3 days using the app