AG Product Reviews App & UGC

Excellent support!
I needed to customize the colors of the review popup and the side tab to match my store. Aria from the support team was incredibly helpful and provided the exact code to fix it quickly. Highly recommend this app and their support!

First time using this app and so far, I’m really happy with the experience! The app is easy to use and has been really helpful for managing my product reviews. The setup was straightforward, and whenever I had questions, Iris was super responsive and quick to assist. She patiently guided me through everything and made the whole process much easier.

This app has many facets. You can add many features. The customer service really helped me put it all together when the shopify settings were misplaced. They didn't give up on me. Shoutout to Riley! I am excited to grow my new shopify store with this support.

Moved across from another reviews app, and it has been straightforward. The widget does what we need, and we could style it to match our theme. Had a few things I couldn't work out early on, and the chat support 'Olivia' sorted them quickly. Good to deal with.

The app has a lot of options to customise and is really easy to use! I did have a bit of trouble figuring out some details on how to request reviews manually (more of a me issue than an app issue), but Hena from customer service was really helpful and walked me through it.

Hi,

I'm reporting a technical bug in the structured data (JSON-LD) that AG Product Reviews injects into our product pages.

Store: varidesko.pl (Shopify store ID 097d14-5c)
Example affected URL: https://varidesko.pl/products/stacja-robocza-esd-fortis-pro

Issue:
The app injects a block (inside a div.shopify-block.shopify-app-block) containing a Product type with aggregateRating. The description field in this JSON contains raw, unescaped line breaks (literal newlines inside the JSON string value), which produces invalid JSON. For example:

"description": "<h2>Stół roboczy ESD Fortis Pro – maksimum możliwości w jednym stanowisku<strong><br></strong>
</h2>
<p><str...

Because the newlines inside the string are not escaped as \n, this block fails to parse as valid JSON. This means:

The aggregateRating data (which should help our review stars appear in Google/AI search results) is likely being ignored by search engines and AI crawlers because the entire JSON-LD block fails validation.
This can be confirmed by pasting the raw script content into any JSON validator (e.g. https://validator.schema.org/) or by viewing page source and searching for application/ld+json.

Additional issues found in the same block:

The image field uses a relative URL (files/Fortis-Pro.jpg) instead of an absolute URL, which is non-compliant with the Schema.org / Google structured data requirements (absolute URLs are required).

Requested fix:

Properly escape all special characters (especially newlines, and HTML entities where relevant) when serializing the description field into the JSON-LD script, so the output is valid JSON.
Convert the image field to an absolute URL (e.g. https://varidesko.pl/files/Fortis-Pro.jpg).

Impact: This affects structured data validity across all product pages using this review block, not just the example above — it's likely a global template issue in how the app renders the JSON-LD, so a single fix should resolve it store-wide.

Happy to provide more examples or a screen recording if useful. Thanks for looking into this.

This is a powerful app that is helping us level up our review game, alhough set up is easy, I did need support to show me how to send an invitation to review on past orders (greater than 60 days too) Kipuka in the support team handled that for me and in the end it was super easy!

I’ve had a great experience using Air Reviews for my Shopify store. The app is easy to use, reliable, and has been very helpful for managing customer reviews and building trust with shoppers.

A special thanks to Maya from the customer support team. She was extremely helpful, professional, patient, and quick to understand and resolve my issue. The level of support I received from Maya was excellent and really made the overall experience even better.

Highly recommended Air Reviews for Shopify store owners, especially because of their excellent product and outstanding customer support!

Really amazed by this and the quick setup help as well. Really easy to figure out and use. I'm shocked this is free to, I would be more than willing to pay for this though I think it's smart the way this is free but promotes other products. Really smart, and I will definitely be trying and paying for your other products.

Excellent Support

I had a wonderful experience with AG Product Reviews App & UGC. Their team helped me set up the app and made the whole process quick and easy. They were extremely helpful, friendly, and fast to respond whenever I needed assistance. Excellent customer service and support! I highly recommend them to anyone looking for a reliable product reviews app. Thank you for the great help!