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great support
Replo is the best designer and landing page builder on Shopify!
Our team began using Replo recently. While we have little experience with the product itself (for the time being), we must say that the customer's service is stellar. Any questions are answered promptly and thoroughly, with enough direction for beginners to grasp and follow with ease. We are thoroughly impressed by the quality of customer support at Replo.
We've been working with Yuxin and team for years. Best in the business, hands-down. Amazing service. Amazing product. A staple in our journey mapping.
It's honestly crap and a complete waste of time
Hi there, we're sorry to hear you had a frustrating experience.
We reviewed your conversation with our support team regarding the scrolling issue on your page, and it appears we never received a followup response after our initial reply.
We genuinely want all of our users to have a great experience, and we're sorry we couldn't get this resolved for you. If you're ever willing to give Replo another try, we'd be happy to help and ensure we get your issue sorted out.
The GOAT of Shopify and landing page builders!
I've been building on Replo for over a year now and cannot praise this low-code builder enough. I use it for pretty much all my clients' pages and there's nothing that beats this in terms of speed, efficiency and creativity.
I'll keep building with Replo and preach to the world of ecom that every store needs to be taking advantage of this.
I've been using this for 2 days and at first it was not as easy as I first assumed but once I got my head around it, it is brilliant. Most importantly the support from Collins is second to none. I have previously worked in Support for many years and his support has been the best and most efficient I've ever received. Thank you guys. From Manny @ Fifth Ray
Website design capabilities are great! I was creating a product template for all my products and wanted to make some custom changes to only a few of them, I had no clue how to do it. So, I asked customer service is it was possible and instead of just sending a long paragraph explaining each step. They actually sent me a video that they recorded directly for my needs! I've never had someone do that before so I can definitely recommend this app for people looking for high quality features and great customer service.
My product page doesn't look like garbage anymore after using Replo!
1. The pre-made templates are great to get started on any type of page
2. Integrates with other services I use such as Okendo and Rebuy
3. Easy to use drag and drop components
4. Most importantly, their customer service is LEGIT. Every time I got stuck trying to figure something out they were right there in the chat able to help, even sending screenshots to me outlining exactly what to do
Replo helps make pages pretty. They're the best.
Replo is a very powerful landing page builder, far more advanced than any landing page builder out there.
It's still early stage, but I appreciate that they are always constantly investing back into their features.
The customer support is also very fast and if they can't solve the issue, they are really good at following up.
I'll keep spending more time on it and I hope to come back and update it to 5 stars.
Thank you for your thoughtful feedback and please know you are heard.
We've done a deep dive into your support outcomes and found several possible improvements. This primarily revolves around more empathetic messaging and faster escalation procedures for when things do go wrong.
We appreciate your business and are committed to making sure your support experience continues to improve.