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Overhyped. It's only good because they offer templates you can use if you're just starting out, but even then it's difficult to learn. Simple things like connecting swatches and linking them to images require digging through their documentation, which is completely useless since the videos are only 10 seconds long and don't explain anything. I've used other page builders like pagefly, gempages, and wordpress elementor, and none of them had such a steep learning curve. I spent an hour trying to figure this out and ended up contacting customer support, who turned out to be completely useless and unwilling to help with such a simple setup. And all of that for a hundred dollars.
Hey there – I'm really sorry to hear you had a rough time with Replo.
We're working to make features like swatches easier to set up, and I completely understand your frustration with having to search through documentation. Our tutorial videos are outdated and we're currently updating them to cover recent improvements to the concept of Dynamic Data in Replo. We're also generally redesigning how swatches work to make them more intuitive – though I know this doesn't help with your current situation.
We'd love to offer you a 1:1 onboarding session to walk through any confusing parts of the app. I'm also happy to refund any charges you've incurred, though I can't find any at the moment. Please feel free to reach out to me directly at steve@replo.app
Thank you for taking the time to write this review – feedback like this helps us improve.
Our team is obsessed with Replo—we use it every day! It has completely transformed our website, taking it to the next level. What once required months of back-and-forth with developers can now be accomplished—better than ever—in just a day of experimenting in Replo. The possibilities for landing pages are endless, allowing us to quickly test, iterate, and discover what works best for our business and customers. Plus, Replo’s customer support is outstanding. They respond quickly and often go the extra mile, even sending personalized videos to guide us through any questions.
Franchement je ne recommande pas du tout, attendez vous à ce que votre page produit change du jour au lendemain. Le sav est vraiment pas top au vu du tarif ! Je vais pas tarder à changer parce que très très décue
Désolé d’apprendre que vous avez eu une expérience frustrante avec Replo. Nous avons examiné votre historique avec notre support et nous allons transmettre des retours à l’équipe sur les points à améliorer. Nous apprécions sincèrement votre retour ici. Si vous êtes toujours intéressée, je serais ravi de vous proposer une démonstration personnalisée et de vous aider à tirer le meilleur parti de la plateforme. Si vous avez déjà décidé de changer, je comprends tout à fait et je serais heureux de vous rembourser intégralement. N’hésitez pas à me contacter directement à steve@replo.app si vous souhaitez en discuter davantage.
[Traduit de l’anglais au français avec ChatGPT // Translated from English to French with ChatGPT]
Sorry to hear you had a frustrating experience with Replo. We’ve reviewed your support history and will be giving the team feedback on where we could’ve done better. Truly appreciate the feedback here. If you’re still open to it, I’d be happy to give you a personal walkthrough and help you get the most out of the platform. If you’ve already decided to switch, I completely understand and would be happy to issue you a full and complete refund. Feel free to reach out to me directly at steve@replo.app if you’d like to chat further.
Replo is everything you need from a landing page builder - nimble, flexible, performant. Love the built in testing & easy to reference template library! Makes it easy for our team to produce multiple pages per month at Caraway depending on major messaging & product themes we're leaning into by channel.
Amazing app, that is easy to learn but also lots to master! Has a great team that provides good support. The price is steep but with the features, support and constant updates makes it better and better! love the new update with the multi platform view while editing.
Excellent app! It provides great flexibility to modify and design everything according to your needs. What impressed me the most is its stability—I've tried several similar apps, and this one is definitely the best. Additionally, the customer support is outstanding: they’re always quick and efficient in assisting you. Highly recommended.
I don't recommend them at all. We spent almost two weeks to go live, and after that, we saw they had a bunch of issues with their backend. They were contacting us before to buy it after we purchased it and try to the real work it is not reliable. Also, try to contact their support; they keep saying it is a backend issue and are waiting for engineering to take a look; really???
Thank you for sharing your feedback. We understand your frustration and deeply regret the technical issue that affected your progress. We strive to provide reliable solutions and smooth experiences for our customers, and we're truly sorry that we fell short this time.
The issue you encountered with assigning a large number of products to your Product Template was unexpected, and our engineering team worked diligently to resolve it as quickly as possible. I am pleased to share that the fix has now been deployed, and everything should be functioning smoothly again. Additionally, we identified a workaround that may be helpful for future use by utilizing Shopify Admin to make these assignments in bulk.
We sincerely appreciate you bringing this to our attention, as it helps us improve our platform for all of our users.
If there's anything more we can do to assist you or you just generally wanna chat, please don't hesitate to reach out directly. You can contact me anytime at steve@replo.app
Replo is my favorite page builder by far - I have tried all of them. Their prebuilt template options are great and you can literally add ANYTHING to your page. Super impressed. Shahar on the support team is super talented and thorough and always helps me with any issue or customization I need. 10/10 page builder and support team!
Best Shopify page builder, without a doubt. you get near-full control over the css elements in the design tab on the left and the html structure on the left is super intuitive.
Plenty of pre-built sections to choose from, and most popular apps are already integrated.
Support team are SUPER SUPER fast and great: they're happy to review looms, dive into your page, and give you specific answers either through sreenshots of looms of their own
Oh and the pages load SUPER fast. 10/10
I came across this company through a podcast I listen to called Chew On This, and I regret trying them out. It literally takes a week to get a response to your question, and even when you do get a response, it's not a solution.
They seem to lack knowledge about their own software and keep passing the issue to another department.
Additionally, they charged over $600 to my Amex for a one-month subscription, and I still haven't received a refund. Trust me, do not download this app!!!
Hey Jenna Organics team! Sorry you weren't satisfied with Replo. I went through our support logs and was able to verify that there were several messages back and forth with Steve from our team on getting your workspaces set up correctly - some are still ongoing, and I'm hoping we can win back your support by working these out.
Additionally, you were charged a few times since you upgraded your plans: (1) a Replo Basic plan on May 21st, (2) an upgrade to Replo Standard which was cancelled the same day on May 28th, (3) another upgrade to Replo Standard which was upgraded then downgraded twice in the same day on May 29th. I know we talked on Sunday via our support chat, but I confirmed all these charges have been refunded - as always, we're very very happy to issue refunds in cases like this.
Hoping that going forward, we can reduce confusion and hopefully win back your support for Replo. Feel free to reach out any time - I'm noah@replo.app or you can always find me in the Slack community at https://replo.app/community - looking forward to chatting more!
