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I have always loved using Replo. Recently I had an issue with integrating a new subscription tool and having the format in the buy box work when the 3rd party widget was buggy. Their team stayed with me for a couple of hours and walked me through the process step-by-step. I have always had such a positive experience with the team and platform. I recommend Replo to everyone. The templates are awesome as well!
So glad you got this worked out! I'll pass long the feedback to our support team, they're amazing
Really love replo, most of our business is built on it. Hard to use any other page builders in comparison now. Support is super helpful too always there to help with any issues.
I've used most of the main shopify page builder apps. Replo is by far the best. You have control of everything you want and more. The similarities to Figma make it intuitive to build as a designer.
Doesn't work and the customer service was rude when I was trying to get some help. Just told they can't / won't help.
Very frustrating when we just paid them $119.. Disappointed and not happy with their service so far. 1/5
The guy Cristian that was the dev support in particular was unhelpful.
Hey folks, Noah here from Replo. Sorry you didn't have a great experience here. I checked out your conversation with Cristian from our support team, and it seems like the issue was that your Shopify theme had some code which wasn't playing nicely with Replo's layout. Unfortunately in these cases we can't always make the fixes ourselves, since we don't have context on how your theme is set up. https://support.replo.app/articles/1799213363-custom-development-with-replo has more information on how to update custom themes to work with Replo.
However, I definitely don't feel comfortable with you having just paid for Replo and immediately encountering issues. We've gone ahead and refunded your subscription, and I'll follow up separately with an email on how we can improve.
Appreciate this chance to shore up our process and hope we can win back your support for Replo in the future!
Replo is already an amazing app, but the customer support takes it to the next level. A huge thank you to Oluwasheyi, who is always there with quick, clear, and patient answers. Even if you don’t understand something right away, he takes the time to explain everything in detail and make sure you can implement it properly. His support is outstanding and makes working with Replo so much easier. Truly 1A service couldn’t be happier!
Absolute game-changer for my shop. It's basically a Figma or Webflow like interface for Shopify, plus A/B testing. I feel like I can finally build any designs I want and not be hindered by any Shopify defaults.
You should really release a free section builder (same functionality, just limited a single section) so more people try the app and get hooked — it makes no sense why this isn't the default build for anyone who can spare the expense.
There's very little Replo can't do and their support is outstanding so if you run into issues they help you right away. It's pretty intuitive for how much customization you can do with it. And they've really improved the prebuilt templates which save you a bunch of time (and I'm just starting to use the AI builder which looks to work well at least for simple things)
Awesome no-code features, interesting A/B testing abilities and great customer service team! I couldn't figure out how to create a certain feature for the website and the CSx rep sent me a personal how-to video in a matter a seconds.
Overhyped. It's only good because they offer templates you can use if you're just starting out, but even then it's difficult to learn. Simple things like connecting swatches and linking them to images require digging through their documentation, which is completely useless since the videos are only 10 seconds long and don't explain anything. I've used other page builders like pagefly, gempages, and wordpress elementor, and none of them had such a steep learning curve. I spent an hour trying to figure this out and ended up contacting customer support, who turned out to be completely useless and unwilling to help with such a simple setup. And all of that for a hundred dollars.
Hey there – I'm really sorry to hear you had a rough time with Replo.
We're working to make features like swatches easier to set up, and I completely understand your frustration with having to search through documentation. Our tutorial videos are outdated and we're currently updating them to cover recent improvements to the concept of Dynamic Data in Replo. We're also generally redesigning how swatches work to make them more intuitive – though I know this doesn't help with your current situation.
We'd love to offer you a 1:1 onboarding session to walk through any confusing parts of the app. I'm also happy to refund any charges you've incurred, though I can't find any at the moment. Please feel free to reach out to me directly at steve@replo.app
Thank you for taking the time to write this review – feedback like this helps us improve.
Our team is obsessed with Replo—we use it every day! It has completely transformed our website, taking it to the next level. What once required months of back-and-forth with developers can now be accomplished—better than ever—in just a day of experimenting in Replo. The possibilities for landing pages are endless, allowing us to quickly test, iterate, and discover what works best for our business and customers. Plus, Replo’s customer support is outstanding. They respond quickly and often go the extra mile, even sending personalized videos to guide us through any questions.
