Avis (188)
Affiner
-
Par note
Great customer service. Very responsive and teh app works great too!
Really good app and superb customer service. Got helped by Callistus when i ran into some issues, and he solved it quickly. Can only recommend
I am not a developer but can create landing pages easily with Replo. I just updated some of our PDP and was stuck, reached out on live chat and the team gave me such a detailed response with screenshots and links that it was so easy to fix and saved me paying a developer. Excellent customer service
One of the worst customer service I have ever experienced. Dont bother with them. You will keep chasing them for 4 days and keep going in circles!
Hey folks, really sorry you had a bad experience here. I took a look through your customer support logs, and it seems like our 24/7 support team responded to all of them, and we were waiting for a response from you on several of them. Maybe there was a misunderstanding somehow? Regardless, hope we can win back your support in the future - I'm noah@replo.app if you want to reach out directly, very happy to help find the right support tickets and make sure you have a better experience this time. Let me know!
Good software and superb customer support
If there is 1 thing I want to say is to thank the customer support team, especially Bayo:) He's so quick and helpful which makes it so easy for beginners
Franchement je ne recommande pas du tout, attendez vous à ce que votre page produit change du jour au lendemain. Le sav est vraiment pas top au vu du tarif ! Je vais pas tarder à changer parce que très très décue
Désolé d’apprendre que vous avez eu une expérience frustrante avec Replo. Nous avons examiné votre historique avec notre support et nous allons transmettre des retours à l’équipe sur les points à améliorer. Nous apprécions sincèrement votre retour ici. Si vous êtes toujours intéressée, je serais ravi de vous proposer une démonstration personnalisée et de vous aider à tirer le meilleur parti de la plateforme. Si vous avez déjà décidé de changer, je comprends tout à fait et je serais heureux de vous rembourser intégralement. N’hésitez pas à me contacter directement à steve@replo.app si vous souhaitez en discuter davantage.
[Traduit de l’anglais au français avec ChatGPT // Translated from English to French with ChatGPT]
Sorry to hear you had a frustrating experience with Replo. We’ve reviewed your support history and will be giving the team feedback on where we could’ve done better. Truly appreciate the feedback here. If you’re still open to it, I’d be happy to give you a personal walkthrough and help you get the most out of the platform. If you’ve already decided to switch, I completely understand and would be happy to issue you a full and complete refund. Feel free to reach out to me directly at steve@replo.app if you’d like to chat further.
Fully customizable for personal needs, with a wide variety of templates available. The platform offers an impressive level of detail and very comprehensive features. Most importantly, the customer service team is extremely helpful and always enthusiastic about assisting users!
Very good support, genuinely
Excellent app with robust features like building custom pages, running A/B tests, and AI integrations. The platform is very flexible, easy to work with, and allows you to create highly optimized pages without needing advanced coding skills. The support team is also great — fast, helpful, and always willing to solve any issue. Highly recommended for anyone looking to build high-converting pages and improve their store performance.