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Great customer service. Very responsive and teh app works great too!
Really good app and superb customer service. Got helped by Callistus when i ran into some issues, and he solved it quickly. Can only recommend
I am not a developer but can create landing pages easily with Replo. I just updated some of our PDP and was stuck, reached out on live chat and the team gave me such a detailed response with screenshots and links that it was so easy to fix and saved me paying a developer. Excellent customer service
One of the worst customer service I have ever experienced. Dont bother with them. You will keep chasing them for 4 days and keep going in circles!
Hey folks, really sorry you had a bad experience here. I took a look through your customer support logs, and it seems like our 24/7 support team responded to all of them, and we were waiting for a response from you on several of them. Maybe there was a misunderstanding somehow? Regardless, hope we can win back your support in the future - I'm noah@replo.app if you want to reach out directly, very happy to help find the right support tickets and make sure you have a better experience this time. Let me know!
Good software and superb customer support
If there is 1 thing I want to say is to thank the customer support team, especially Bayo:) He's so quick and helpful which makes it so easy for beginners
I came across this company through a podcast I listen to called Chew On This, and I regret trying them out. It literally takes a week to get a response to your question, and even when you do get a response, it's not a solution.
They seem to lack knowledge about their own software and keep passing the issue to another department.
Additionally, they charged over $600 to my Amex for a one-month subscription, and I still haven't received a refund. Trust me, do not download this app!!!
Hey Jenna Organics team! Sorry you weren't satisfied with Replo. I went through our support logs and was able to verify that there were several messages back and forth with Steve from our team on getting your workspaces set up correctly - some are still ongoing, and I'm hoping we can win back your support by working these out.
Additionally, you were charged a few times since you upgraded your plans: (1) a Replo Basic plan on May 21st, (2) an upgrade to Replo Standard which was cancelled the same day on May 28th, (3) another upgrade to Replo Standard which was upgraded then downgraded twice in the same day on May 29th. I know we talked on Sunday via our support chat, but I confirmed all these charges have been refunded - as always, we're very very happy to issue refunds in cases like this.
Hoping that going forward, we can reduce confusion and hopefully win back your support for Replo. Feel free to reach out any time - I'm noah@replo.app or you can always find me in the Slack community at https://replo.app/community - looking forward to chatting more!
Fully customizable for personal needs, with a wide variety of templates available. The platform offers an impressive level of detail and very comprehensive features. Most importantly, the customer service team is extremely helpful and always enthusiastic about assisting users!
Very good support, genuinely
Excellent app with robust features like building custom pages, running A/B tests, and AI integrations. The platform is very flexible, easy to work with, and allows you to create highly optimized pages without needing advanced coding skills. The support team is also great — fast, helpful, and always willing to solve any issue. Highly recommended for anyone looking to build high-converting pages and improve their store performance.
