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Does not work at all, not compatible with Woolman Themes Taiga
It's basic, but works really really well. I just recently had to migrate the notification requests from a discontinued product to a new product that replaced it, and it was so easy! Love the fact that I didn't lose those customers :)
I contacted the app before hand to check if they had a possibility to migrate notifications from another app, and I got a quite prompt reply that yes they could do that once we have installed the app.
But as soon as we installed the app and paid for the plan, the customer support stopped answering. I contacted them 5 times, without an answer.
I would stay away from this app. It works ok, but if you ever need any help from the customer team, you probably won't get an answer.
It's unfortunate we spent time working on a custom script to import the CSV data in the format that this store sent us.
We notified them that it was a success and we had imported all the data and then 13 hours later they left us this negative review, after all the work was completed and data had been imported.
Works fine!! And great to have a free plan, appreciate that. Some feedback/tips/suggestions for the app:
- it would be great if the buttons were customizable between round corners and square.
- it would be great to have an option to change the fonts in the emails aswell as the other buttons so it can be more cohesive with the rest of the store
Thanks so much for the feedback! We will look into these improvements to the styling options.
Siempre me ha funcionado genial, pero ahora me llegan los correos a SPAM, les escribo y es complicadísimo contactar con ellos para solucionarlo. Necesito ayuda.
Great support, easy to use and set up app and an initial confusion on whether or not the revenue is recorded was quickly cleared up - revenue IS recorded but with no currency indicator, and I misunderstood the original response. So 5 stars, great app and support, thanks Kimberly. Any further data on revenue is always welcome as it helps us track what is working and what isn't and I appreciate your comments
Hi there! I'd like to clarify we DO track revenue. We track the TOTAL revenue the app has created for you. This means we increment our total every time someone has purchased.
This is actually what support (me) told you, and nowhere did we say we don't track revenue at all: "The revenue number on the dashboard doesn't show the currency, and that general number is all that we save. We add to it every time someone places an order for a product where we have previously sent an email to that person for that product. We do not save information per notification of revenue created per notification though."
If you'd like to put in a feature request for us to track by item, we'd be happy to discuss it in support chats as we've discussed other things with you before.
Great app. I love the ability to keep my customers in touch with our available stock all the time. And when I had issues and needed support, Kimberly was great to get the customizations in place for our site. Highly recommend this app, thank you!
Thank you so much for your review and for using our back in stock app! Please let us know if oyu ever need anything else!
As a wholesale business with lots of sku's these automated restock notifications are really helpful. Any questions I had were answered by support. So really happy with it. Thanks.
Thanks so much for leaving a review! We are glad our back in stock notification app has helped with your wholesale business and alerting your customers when you restock all of the products that you have had out of stock. Let us know if you ever have any other questions!
Kimberly - Founder of Alert Me! Restock Alerts
No news from customer service despite numerous reminders. No email confirming that our request has been processed, and above all, no response. We changed the theme, and I can't implement the app in this new theme. It's probably simple, but I can't find the solution. These people clearly don't need money. So, we'll get another app...
Système said 25 days we get the app. It's not true.
We change plan 25 days ago, but we used it 2 years
Je laisse me avis initial. Car jusqu'à il y a 2 mois, j'en étais content
Simple et efficace. Facile à mettre en place et une bonne aide de l'équipe si besoin. Perso j'ai fais appelle à eux, mais je n'avais pas les yeux en face des trous. La solution était très simple ... Top pour notre business car nous avons du mal à assurer des réassorts en flux tendu. Nous avons souvent des trous. C'est donc idéal dans notre cas. Cela nous fait gagner du temps - on récupère plus de clients potentiels - et l'expérience et plus agréable pour le client - Top Juste un bémol à priori: Le paramétrage des couleurs a un peu bugué au début. Cela ne prenait pas en compte mes choix. C'est rentré dans l'ordre car le hasard à bien fait les choses finalement. Je n'ai pas contacté le support pour leur soumettre le problème. C'est peut être moi qui ai mal compris un truc.
Support does not answer for weeks and product doesn't work.
