Also Bought

Hello Modern Viking Team,

Thank you for taking the time to share your feedback regarding our Also Bought app. We’re sorry to hear that your initial experience with the app left you feeling disappointed.

We noticed that the app was installed and then uninstalled within approximately 15 minutes. We'd genuinely appreciate the opportunity to better understand what happened during that time. Was there a specific issue, limitation, or concern that led to your experience?

Our goal is to provide value to merchants, and feedback like yours helps us improve. If you encountered any setup difficulties or had questions about the app's functionality, our support team is available 24/7 and would be more than happy to assist.

We also wanted to mention that all new installations come with a 14-day free trial period. This gives merchants plenty of time to explore, test, and evaluate the app's features without any commitment or charges during the trial period. Since the app was removed shortly after installation, you may not have had the opportunity to fully experience what it can offer.

Additionally, our team has already reached out via email to offer assistance, but we haven't heard back yet. It would be greatly appreciated if you could reply to any of our previous emails, or feel free to contact us directly at support@codeblackbelt.com. We're eager to understand your concerns and help in any way we can.

If you'd prefer, we'd also be happy to schedule a personalized demo or walkthrough session to show you how the app works, answer any questions, and help determine whether it's a good fit for your store.

We value your feedback and would welcome the opportunity to turn your experience around. We look forward to hearing from you and hopefully helping you get the most out of Also Bought.

We genuinely hope to hear from you soon!

Kind regards,
Code Black Belts Support Team