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We've been live for a month and the customer feedback has been overwhelmingly positive. Set up was relatively painless since the via.delivery team did most of it for us and walked us through everything else. They are extremely receptive to questions and concerns and have addressed everything we've brought up very quickly. I highly recommend.
Our customers love BOPA. Adding this functionality to our checkout is a huge improvement to the customer experience and greatly enhanced operational efficiency. Jeff and team made install an implementation a breeze.
We love working with Via.Delivery! They integrate directly into our checkout as well as our 3PL to offer an unparalleled level of service and insurances that our packages have the proper HAL compliant labels. If we ever have issues, their support and success teams are all over it and I can sleep well knowing that they are always hard at work. Finally a vendor that we dont have to constantly check up on to make sure they are doing what they said they would.
They folks go above and beyond and I would suggest anyone looking to offer Buy Online, Pickup Anywhere to chat with Via.Delivery!!
Great app. It has upped our conversion rates. The team is great and I would highly recommend via.delivery.
Our customers love local pick-up! Via's dev team is fast and ultra-supportive.
Great team, excellent customer service! So nice to be able to offer the pickup option to our customers.
Via.Delivery has been a valuable addition to our store and a welcomed delivery option for our customers.
VIA setup and implementation was a breeze. The team at VIA was very helpful at setting this up and the app works great giving our customers the ability to hold at various locations.
We have been utilizing Via Delivery for our delivery needs for a couple of months, and I must say, they have exceeded all my expectations. Their commitment to providing a seamless and reliable service is truly commendable.
We had a wonderful experience with the via.Delivery team and their knowledge in helping us set up, implement, test, and deploy their pickup point solution on all our 6 brand sites:
Perry Ellis
Original Penguin
Cubavera
Callaway Apparel
Rafaella Style
Golf Apparel Shop
They went above and beyond to ensure everything was running smoothly and after approximately 10 months using their solution, their support has been exceptional. They even continue to reach out to help us make cost improvements. Overall, we highly recommend their Shopify solution to help customers save money on shipping, while safeguarding their packages.