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Helpful customer support.
We're so glad to hear you've had a positive experience with our customer support team! We strive to provide excellent service and are always working to improve our overall customer experience! Thanks for the amazing review!
All good and easy to work with!
Thank you so much for the amazing review! We're so happy you enjoyed your experience.
Geweldig!
Thanks for the great review! We're thrilled to hear you're enjoying the app.
Uninformative customer service and a lack of support documentation
We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with your SKU concern. Rest assured, our team is diligently working on improving both our support documentation and overall customer satisfaction.
Could not get it to work with amazon because I am not a brand owner. It should work out of the box and it didnt, more down to Amazons complicated restrictions, which I have informed Amazon about.
I am sure the app would work fine if the restrictions were not so complicated.
Amazon do not accept Printify. It is treated as a brand. So any product that is sent to amazon has to be approved and I was declined. I was asked to provide pictures of each item.
So you have to sign up for the Amazon Brand registry and register a trademark.
We're saddened to hear about this experience. We've reached out to you through email so we can assist you. We're looking forward to your response. Thanks!
I was really looking forward to using this with my Shopify store but all i get is error messages, tried to validate a different card but then couldn't assign all the market places in one go and they charged me for the privilege of trying to do so each time. added products but can't complete as the old card isn't validated even though the new one is!! road block after road block for trying to set something up that should be simple. I understand the checks but it doesn't help when nothing works on the mobile app or through Shopify!!!
We deeply apologize for the inconvenience and the experience. We've sent you a message to assist you further. Just send us a response and we'll be more than happy to assist you in any way we can. We appreciate your review.
Sadly this product is junk. Tried to sync orders and there's no way to select the Amazon products for which sales should sync to Shopify. Confusing and doesn't work. Save your time and skip this one.
We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with your order import concern, or any other concerns that you may have. Rest assured, our team is diligently working on improving both our support documentation and overall customer satisfaction.
Ketrson, was fantastic, showed me how to work this great app, worked smoothly and easily.
Great app helping the connection between Shopify and Seller Central. We use for stock and order update.
App and support are a real nightmare! The app does what it wants and there is no proper tutorials, nor a chance to talk to the developer.
We are really sorry about the trouble you met. But your reproaches and especially the one we don't answer is wrong, the only day we didn't answer to you was a public holiday in our region.
