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Does not work. I have no idea what it is doing to be honest. It is so untransparent.
Cannot tell on a product by product basis if it is exported to Amazon or not.
We're terribly sorry for the frustration this has caused. Your feedback is very important to us and is appreciated. We reached out to you by email to make it up. We've worked really hard to improve the app, especially the support documentation, support service, and overall customer satisfaction.
Customer support is fantastic and so far the app has been very easy to use! Anytime I have questions about setup or logistics, the support group has been responsive and informative.
Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
Please feel free to contact us if you need any help.
Kind regards,
Eugénie
Quality agent
Very nice tool . Support helps to solve issues. Works very good so far. Easy integration. A little bit confusing in the beginning with the different settings and needs. but they have a lot of faqs to solve these questions.
Very Happy with the quality of service received. Olivier was great at answering all my questions and helping to integrate my shop with amazon. The Translation service was great, and I am looking forward to building my brand on Amazon. Thanks for your help guys.
We were delighted to have assisted you in the creation of your products in several languages on Amazon, and the whole team thanks you warmly for your feedback and this excellent appreciation.
I am new to amazon and amazon integration. I admit that it was challenging to learn how to get my products syncd but with the help of Keterson N., I was guided to successfully list my products. This app, and customer service, have exceeded my expectations so far. I would definitely recommend this app to anyone who is looking to integrate their ecommerce stores. Keterson was very patient and thorough with me and that made the learning process less stressful. Do yourself a favor and get this app. You wont be disappointed.
Terrible it does not work and their support is rubbish- do not waste your time, this is app will not update your products
Since this App is working well as we can see in the other reviews, we are sorry that it doesn't fit your needs.
I asked the company to explain to me why they wanted so much view / edit access to my Amazon account, including edit access to financial and customer comms data, they would not give me a reason. To me this is a massive red flag and I deleted the app to protect my Amazon account.
Good afternoon,
We are very sorry to read that our support didn't fill your expectations.
Following your different requests, we did our best to give you as many details as possible. Our company has been audited to fulfill all security requirements from AMAZON and SHOPIFY and you can be assured your client data is fully safe and protected us otherwise we could not be in business.
The Amazon app is a very complete solution, enabling you to deal your seller account the best. That's the reason this app needs a lot of information from you in order to implement all the possibilities.
Regarding the email you sent to us, you are looking after an inventory tracking app. We can provide to you an app suitable to your needs.
Please feel free to contact us back so as we would be able to arrange a call meeting to determine the best solution for you.
Best regards,
Eugénie
Quality support agent
Common Services
Very easy to use and a very useful support team.
That's fantastic to hear! We strive to make our app intuitive and easy to use, so we're thrilled you're finding it a breeze. And we're always proud to hear that our support team is helpful and responsive. We're here for you every step of the way!
Thank you so much for the amazing 5-star review! Your support helps us a lot.
Thank you for the 5-star review! Your support means a lot to us.
