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The app andd customer service is super. Simply i schedule a meeting for integration and recive a great support for start to send product on amazon.
The app is very fast and simple when you understand the basic of amazon
Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
Please feel free to contact us if you need any help.
Kind regards,
Eugénie
Quality agent
This app works perfectly for what we need, which is to connect our Amazon inventory to Shopify directly.
Customer service has been outstanding since the beginning. We have been in touch with Keterson. He's being so nice and helpful.
I met with Keterson Navarre on Google meet. Keterson was very helpful in explaining how to exporting items. He was also very patient and took his time. I am very happy with my call today and will not hesitate to meet with Keterson again.
Great app, saving me a lot of time and equally important, great support!
The app allow me to easily synch FBM and FBA locations, inventory, orders, listings etc to Shopify. Once set up it just run s smooth.
And their customer support is just excellent and promt!
Dear Nutra nourished,
Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,
Eugénie
Quality agent
I started selling my products on Amazon with shpify using this app! Was really good with a very good support from Keterson.
He helped me a lot and it was very easy to schedule more than one call to have real-time assistant! Thank you very much!
I recommend it! ;)
Best Amazon integration app for Shopify stores. After Amazon discontinued support for the original app, this development raised up as the best and most complete. It has so many features and tools, it can be a bit tricky to setup. But once the ball is rolling, it works smooth.
We had this app installed for a few months and it worked well until they decided to remove an option to receive inventory from FBA. Support responded that "nobody was using this option" as a reason for that. No email to let us know. Looks like our business is not valuable enough to send an email. Very unprofessional.
FBA, of course, *FBA is well supported by our App*, however, it wasn't mentioned in your support inquiry, your review is based on something that has never been asked. You also reproach us to have removed a feature that never existed and to do not communicate on this. We are sorry, we can't communicate on something that doesn't exist or never existed.
My business is primarily based in Amazon US and I have been looking for an app to integrate my Amazon FBA to Shopify. This app has everything I was looking for, easy integration, excellent customer service and onboarding process. Once there is an order in Shopify, the app send the order detail to Amazon automatically and Amazon fulfilled the shipment.
I started using the app to list and manage the products on Amazon. You may find the process as overwhelming as I did. I reached out to the support team and they have been very friendly and supportive to take me through the process of how to set up the app and push the products to Amazon. I have a better understanding of how to use the app after an online call.
Dear Luxury L'Affaire,
Thank you very much for your feedback.
We value our clients feedback and we thank you for taking time to let us know.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,
Eugénie
Quality agent
We had serious problems with this app this last month. The automation for the importation of orders didn't work on multiple occasions and we have not been informed. That did cause a lot of trouble with Amazon cause we didn't fulfill some orders that have not been imported. We had to check the app on a daily base to be sure that everything works. If someone uses this app and checks manually on a daily base it will work.
We terribly apologize for the inconvenience this has caused you. Your feedback is greatly appreciated. We have made huge improvements since then, which include the app's import functionality, support services, and overall customer satisfaction. For this reason, we have sent you an email to make it up to you. We're looking forward to hearing from you again.