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Support réellement présent. Et des conseils en plus. Merci de faire l'effort d'écrire en français c'est un plus.
Bonne équipe serviable
Dommage que le chat se déconnecte dès que l'on change d'onglet.
Thank you for the fantastic review! This means a lot to us.
It worked well for a while, but for the past few days, orders have simply been completely ignored and not imported. We're naturally being penalized by Amazon. Such an obvious error in an app that costs $50 a month. This shouldn't happen.
We're sad to hear about this experience. We've sent an email to help with this. We'll look forward to your response to continue. Thank you.
This App is a great feature for synchronizing shopyfi products with the Amazon marketplace. From scratch it is not easy to set all by Amazon required parameters into a feasible order but it is much more easy using the CS Amazon App. I would like to emphasize on the much appreciated help given by Common Service. They do anything to guide starters through that Amazon maze. You talk to friendly persons... not to a chatbot.
Great 5-star review here! We're glad to hear about your experience, and we appreciate you sharing all that. This helps our business a lot!
Ich fange gerade erst an die APP zu nutzen, aber muss sagen sie bietet alles was man braucht.
Ich würde sie jedoch nicht unbedingt kleinen Händlern mit wenig Erfahrung empfehlen, da die Einstellungen recht umfangreich sind und Anfänger "überfordern".
Wenn man Ahnung im E-Commerce hat und eine gute, kostengünstige APP mit vielen Möglichkeiten sucht, ist sie sehr gut. Für unsere Umstellung von FBA auf FBM genau richtig!
Der Support ist auch sehr hilfreich und gut erreichbar.
Thank you for the 5 stars and your thoughtful feedback! So glad the app offers the options you need and that our support team has been helpful. We take your comments about the settings for new users to heart as we continue to develop. It's great to be a part of your FBM transition!
Haben jetzt 4 Wochen versucht unsere Schnittstelle umzubauen auf Grund von Änderungen bei uns und Amazon mit zwei verschiedenen Apps.
Diese App haben wir als drittes ausprobiert und zack nach ca. 48 Stunden waren die Artikel gelistet.
Klar gab es auch zwischen durch Probleme, wie zum Beispiel bei einem Feld, welches von Amazon nicht akzeptiert wurde auf Grund eines ungültigen Formates. Chat-Support angeschrieben und es hat keine 6 Stunden gedauert und der Fehler war behoben!
Also ganz klare Empfehlung für die App!
Thank you for the wonderful review and the recommendation! We're glad to know about your experience with the app and our support. We appreciate you sharing this!
App is powerful. Support is excellent
We appreciate the wonderful review and feedback provided! This means a lot to us.
Reportei um erro anteriormente e foi-me indicado pela vossa equipa que o problema iria ser resolvido. No entanto, cerca de uma hora depois desse contacto, o meu acesso ao suporte e ao dashboard da aplicação foi bloqueado sem qualquer explicação.
Neste momento:
* não tenho acesso ao dashboard da app;
* não consigo contactar o suporte através dos canais habituais;
* não tenho visibilidade sobre o estado da integração com a Amazon.
Esta situação é extremamente preocupante, especialmente porque ocorreu após eu ter reportado um problema.
Solicito, com urgência:
* esclarecimento sobre o motivo do bloqueio;
* restabelecimento imediato do acesso à aplicação;
* confirmação se existe algum problema ou restrição associada à minha conta.
A minha operação está a ser diretamente afetada, pelo que agradeço uma resolução rápida.
Thanks for sharing this with us. We've reached out to you through email to continue assisting you. We've shared troubleshooting steps you can try, and feel free to inform us through email if there are any difficulty. We're looking forward to hearing back from you.
bester support den ich je hatte. Fehler gemeldet und am nächsten Tag behoben. Jeden Cent wert!
We're thrilled to hear about your experience! We greatly appreciate your support and kind words.
Die Integration mit meinem Shop funktioniert nicht. Ständig kommt eine Meldung: "invalid".
Auch der Chat antwortet seit 1 Stunde nicht, in keinster Weise!
Schrecklich.
We sincerely apologize for the inconvenience and the experience. We emailed you to connect and assist you further. We appreciate the feedback and we're working hard to improve the app and support to provide a much better overall experience on the app. Looking forward to your response!
Very easy to setup.
Great Support helped me with all of my Problems while setting it up.
We appreciate the kind words! Our team is here to make the setup process as smooth as possible, and we're happy to hear they were able to help you with all your questions.
