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I found this app quite difficult to understand. There are too many steps, and the process isn’t user-friendly. It seems like they’re just trying to make more money by charging for customer support, which feels unfair. I expected better guidance without needing to pay for help. Disappointed.
We apologize for the inconvenience and the trouble this has caused. We've sent you an email in case you want to continue where we left off and would love to hear your feedback on how we can further improve the app.
Nonetheless, we very much appreciate this valuable feedback.
Simple, easy to use. Does everything we've needed so far. The dev is super responsive and helpful
We're thrilled to hear you're loving the app! We're always working to make it better, so your feedback is invaluable.
Keterson is so so helpful! It's a bit of a process to get your head around the product uploads. So having his insights & understanding has been great! He is informative and always willing to talk overtime to complete the uploads and make sure that we are comfortable.
This is a wonderful 5-star review! We'll be sure to pass it off to Keterson and let him know. Your support is very much appreciated and this greatly helps our business!
Ho istallato da poco questa app, che trovo molto intuitiva e molto facile da gestire. Grazie a Harvey sto imparando a gestirla e per ora sono molto contenta. Grazie per ottima assistenza!!!
Thanks so much for your support and this wonderful review!
Incredible help with setting up from start to finish. Very attentive, going above and beyond to get me intergraded. Keterson was amazing.
We appreciate this very wonderful review! Your support keeps us going forward and beyond!
Amazing support from Harvey :)
Thank you so much for your amazing 5-star review! We're thrilled to hear you're enjoying our app and appreciate you taking the time to share your experience. Your feedback means a lot to us!
Great help desk. they solve the problem quick
We're so happy to hear you had a fantastic experience with our support team! They're dedicated to providing excellent customer service, and it's rewarding to hear their hard work is appreciated.
Mr. Harvey from Common Services was an absolute joy. He provided the best chat experience I've ever had. He was the most helpful person I've encountered.
Thank you so much for the kind words! We're absolutely thrilled to hear you had such a positive experience. We truly strive to provide top-notch customer service, and we're so glad you felt the benefit.
Thank you Keterson for taking the time to help me get started, You explained it very well and helped me understand the process a lot better.
Thanks for this wonderful review! We will relay this to him! Your support on our business fuels us to improve our app even more!
App is fabulous, didn´t know it until now. And the customer service or the walkthrough is exceptional!!!! This customer service is what amazon should emulate.
We're very glad to know that you enjoy our app! We appreciate the awesome review!
