Recensioni (244)
Restringi
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In base alla valutazione
Support réellement présent. Et des conseils en plus. Merci de faire l'effort d'écrire en français c'est un plus.
Bonne équipe serviable
Dommage que le chat se déconnecte dès que l'on change d'onglet.
Thank you for the fantastic review! This means a lot to us.
ottima assistenza presente e reattiva. risolvono sicuro il problema. grazie di tutto
Thanks for this amazing review! We appreciate sharing your experience with us and for your kind words.
App is powerful. Support is excellent
We appreciate the wonderful review and feedback provided! This means a lot to us.
Reportei um erro anteriormente e foi-me indicado pela vossa equipa que o problema iria ser resolvido. No entanto, cerca de uma hora depois desse contacto, o meu acesso ao suporte e ao dashboard da aplicação foi bloqueado sem qualquer explicação.
Neste momento:
* não tenho acesso ao dashboard da app;
* não consigo contactar o suporte através dos canais habituais;
* não tenho visibilidade sobre o estado da integração com a Amazon.
Esta situação é extremamente preocupante, especialmente porque ocorreu após eu ter reportado um problema.
Solicito, com urgência:
* esclarecimento sobre o motivo do bloqueio;
* restabelecimento imediato do acesso à aplicação;
* confirmação se existe algum problema ou restrição associada à minha conta.
A minha operação está a ser diretamente afetada, pelo que agradeço uma resolução rápida.
Thanks for sharing this with us. We've reached out to you through email to continue assisting you. We've shared troubleshooting steps you can try, and feel free to inform us through email if there are any difficulty. We're looking forward to hearing back from you.
Ho istallato da poco questa app, che trovo molto intuitiva e molto facile da gestire. Grazie a Harvey sto imparando a gestirla e per ora sono molto contenta. Grazie per ottima assistenza!!!
Thanks so much for your support and this wonderful review!
sempre piena di bug e malfunzionamenti con la sincronizzazione...da 1 anno e mezzo.
We're so sorry to hear about the issues you've had with the app. We understand this can be frustrating, and we truly apologize for the inconvenience.
We've reached out to you via email if you are still experiencing this or if there's anything else we can do. We're dedicated to making things right and ensuring you have a positive experience with us.
The app andd customer service is super. Simply i schedule a meeting for integration and recive a great support for start to send product on amazon.
The app is very fast and simple when you understand the basic of amazon
Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
Please feel free to contact us if you need any help.
Kind regards,
Eugénie
Quality agent
为什么每次我绑定到第三个店铺,插件就无法访问,卸载重装才可以,然后又重新绑定到了第三个又无法访问,这个问题到底该如何解决?!!!!!!
We're very sorry to hear about your experience. We sent you an email to continue with this, as we noticed that all your accounts are connected. There may be a further issue we'd love to investigate further, thus we'll be waiting for your response to proceed. Thank you!
It worked well for a while, but for the past few days, orders have simply been completely ignored and not imported. We're naturally being penalized by Amazon. Such an obvious error in an app that costs $50 a month. This shouldn't happen.
We're sad to hear about this experience. We've sent an email to help with this. We'll look forward to your response to continue. Thank you.
This App is a great feature for synchronizing shopyfi products with the Amazon marketplace. From scratch it is not easy to set all by Amazon required parameters into a feasible order but it is much more easy using the CS Amazon App. I would like to emphasize on the much appreciated help given by Common Service. They do anything to guide starters through that Amazon maze. You talk to friendly persons... not to a chatbot.
Great 5-star review here! We're glad to hear about your experience, and we appreciate you sharing all that. This helps our business a lot!