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Unfortunately it is not easy to understand setup and I asked a question to support but never heard back.
We're sorry to hear about the experience you had with the setup and support. Your feedback is valuable to us, and we're committed to addressing these concerns. We reached out to you through email to assist you further. We want to ensure all our users have a smooth experience with the app.
Foarte ok aplicatia, iar cei de la suport sunt foarte ok, ne ajuta mereu si raspund rapid.
I found this app quite difficult to understand. There are too many steps, and the process isn’t user-friendly. It seems like they’re just trying to make more money by charging for customer support, which feels unfair. I expected better guidance without needing to pay for help. Disappointed.
We apologize for the inconvenience and the trouble this has caused. We've sent you an email in case you want to continue where we left off and would love to hear your feedback on how we can further improve the app.
Nonetheless, we very much appreciate this valuable feedback.
Simple, easy to use. Does everything we've needed so far. The dev is super responsive and helpful
We're thrilled to hear you're loving the app! We're always working to make it better, so your feedback is invaluable.
Keterson is so so helpful! It's a bit of a process to get your head around the product uploads. So having his insights & understanding has been great! He is informative and always willing to talk overtime to complete the uploads and make sure that we are comfortable.
This is a wonderful 5-star review! We'll be sure to pass it off to Keterson and let him know. Your support is very much appreciated and this greatly helps our business!
Incredible help with setting up from start to finish. Very attentive, going above and beyond to get me intergraded. Keterson was amazing.
We appreciate this very wonderful review! Your support keeps us going forward and beyond!
Amazing support from Harvey :)
Thank you so much for your amazing 5-star review! We're thrilled to hear you're enjoying our app and appreciate you taking the time to share your experience. Your feedback means a lot to us!
Great help desk. they solve the problem quick
We're so happy to hear you had a fantastic experience with our support team! They're dedicated to providing excellent customer service, and it's rewarding to hear their hard work is appreciated.
Very easy to setup.
Great Support helped me with all of my Problems while setting it up.
We appreciate the kind words! Our team is here to make the setup process as smooth as possible, and we're happy to hear they were able to help you with all your questions.
Mr. Harvey from Common Services was an absolute joy. He provided the best chat experience I've ever had. He was the most helpful person I've encountered.
Thank you so much for the kind words! We're absolutely thrilled to hear you had such a positive experience. We truly strive to provide top-notch customer service, and we're so glad you felt the benefit.
