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App is powerful. Support is excellent
We appreciate the wonderful review and feedback provided! This means a lot to us.
Reportei um erro anteriormente e foi-me indicado pela vossa equipa que o problema iria ser resolvido. No entanto, cerca de uma hora depois desse contacto, o meu acesso ao suporte e ao dashboard da aplicação foi bloqueado sem qualquer explicação.
Neste momento:
* não tenho acesso ao dashboard da app;
* não consigo contactar o suporte através dos canais habituais;
* não tenho visibilidade sobre o estado da integração com a Amazon.
Esta situação é extremamente preocupante, especialmente porque ocorreu após eu ter reportado um problema.
Solicito, com urgência:
* esclarecimento sobre o motivo do bloqueio;
* restabelecimento imediato do acesso à aplicação;
* confirmação se existe algum problema ou restrição associada à minha conta.
A minha operação está a ser diretamente afetada, pelo que agradeço uma resolução rápida.
Thanks for sharing this with us. We've reached out to you through email to continue assisting you. We've shared troubleshooting steps you can try, and feel free to inform us through email if there are any difficulty. We're looking forward to hearing back from you.
a little confusing but it works and their support is helpful
We're glad to hear about the support experience! We're definitely improving the app further and your support is very much appreciated.
为什么每次我绑定到第三个店铺，插件就无法访问，卸载重装才可以，然后又重新绑定到了第三个又无法访问，这个问题到底该如何解决？！！！！！！
We're very sorry to hear about your experience. We sent you an email to continue with this, as we noticed that all your accounts are connected. There may be a further issue we'd love to investigate further, thus we'll be waiting for your response to proceed. Thank you!
It worked well for a while, but for the past few days, orders have simply been completely ignored and not imported. We're naturally being penalized by Amazon. Such an obvious error in an app that costs $50 a month. This shouldn't happen.
We're sad to hear about this experience. We've sent an email to help with this. We'll look forward to your response to continue. Thank you.
This App is a great feature for synchronizing shopyfi products with the Amazon marketplace. From scratch it is not easy to set all by Amazon required parameters into a feasible order but it is much more easy using the CS Amazon App. I would like to emphasize on the much appreciated help given by Common Service. They do anything to guide starters through that Amazon maze. You talk to friendly persons... not to a chatbot.
Great 5-star review here! We're glad to hear about your experience, and we appreciate you sharing all that. This helps our business a lot!
We've been using this app for years to fulfill orders and sync inventory, and it has been consistently reliable. Everything runs smoothly, and the app performs exactly as expected. Customer service is responsive, helpful, and quick to resolve any questions. Highly recommended for anyone looking for a dependable solution.
Thanks for the wonderful review! Your support and feedback mean so much to us.
I paid $150 for this app and completed a Zoom walkthrough where I was assured my Amazon listings would sync with Shopify. Despite going through every product with support and being told it would be fixed, my Amazon store still shows zero inventory and nothing is syncing. It's been weeks, and this has been a complete disaster!
This app has caused me more stress than anything else in my business lately. Switching to another integration now feels like starting over completely. I would not recommend this app unless you want to waste time, money, and lose sales while waiting for support that doesn’t follow through.
We sincerely apologize for the experience. We sent you an email to continue with this and assist you further. We look forward to your response.
The app works great for us to connect our Amazon orders but mainly to have an app automatically send the tracking information back to Amazon. Had one issue with returns getting restocked automatically, but Harvey hopped on it right away and helped out!
Thanks for the wonderful review and sharing your insights on the app! Your support helps our business a lot.
Great App and amazin customer support! Immediate reply and willingness to help and resolve any issues or problems you may have. I currently have Basic plan with Amazon Europe conencted to my Shopify Store. Everythnig works flawlessly and my orders are pulled from Amazon Europe stores (Netherlands, Sweden, Poland and Belgium) at the moment. Harvey from Support Team was EXCELLENT! responded to me at 3:30am (I had to stay up and work late to get all my work done). No company out there would do that for you- at least I never had such luck. I explained my issue that I wanted to connect Amazon Ireland store and Haarvey took care of that right away over Chat!!! I rarelyu leave reviews but these guys deserve it and so much more. If there was a way to leave 10 stars, I would. Thank you Common Services (CS Amazon Product Sync)- have not had such an amazing experience in a long time! Bes regards, Jon, World By Shotglass
We're so delighted to hear about your experience on the app. We appreciate you sharing this and your support on the app.
