CedCommerce Amazon Channel
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I found it very confusing to start with but this was down to the many requirements of Amazon, not the fault of the CedCommerce App. CedCommerce's customer service team hopped on a video call with me to assist me with uploading my first product and they were extremely helpful (and patient!). I definitely recommend.
So far so good! This has been a great way to link our Amazon Store with our Shopify listings for FBM..it is easy to use and there have been no issues. The Support is fantastic, they are willing to hop onto a Google Meet and walk you through setup and any questions. WAY better than Marketplace Connect which messed up our Amazon listing.
Amazing app! The customer support is top-notch. I had an issue I couldn’t resolve, so I reached out via chat. The support was incredibly knowledgeable, explained everything that needed to be fixed, and even provided professional advice on the best categories to choose. Highly recommend giving this app a try!
"I had an excellent experience working with CedCommerce. Their platform is user-friendly, and the integration process is seamless, making it easy to manage our online marketplace needs. The customer support team was responsive and knowledgeable, always ready to assist with any questions or concerns.
Customer service is a joke. They keep asking questions that don't get you any closer to a resolution. It's supposed to link your products from Shopify to Amazon, but you end up having errors on everything. Today my Amazon order didn't sync at all and thank goodness I still have my Amazon seller notifications or I wouldn't have know at all. When I brought this up all I got was excuses why It didn't sync. If I have to do all the work myself, I don't need them getting in the way. Honestly, I think the good reviews they have posted are fake.
After spending days looking for the best Amazon feed company and spending hours on several different demos for different apps I came across this one and have to say hands down the best service and fastest solution currently in the market. Aanya streamlined the process for me and got several products uploaded into Amazon within a couple mins
I highly recommend this company. Ive used their applications for my etsy, wal mart, and amazon integration. First of all, its an easy to use and effective application. It has everything you need to connect your shopify store.
The main reason why i recommend these guys is their customer support. They go above and beyond to take acre of any questions. They take the time to show you all the features and how to use the app efficiently. They are always available if a question arises
When first started with this app, I had a lot of errors mapping the Amazon attributes when syncing new products. The team were very responsive in helping me diagnose and resolve the issues over chat, and now the app is working great. Customer support have been fantastic. Excellent app. I would recommend this product.
I had a disappointing experience with this service. I hired them to upload my products to Amazon and was told there were synchronization issues between Shopify and Amazon, allegedly due to payment problems or vacation mode. After contacting Amazon directly, I confirmed that my Seller Central account is fully operational and ready to post products.
Despite providing screenshots and proof of my $300 payment, the service provider has not resolved the issue and insists the problem lies on my end. On top of that, they don’t respond to emails, and their customer service has been terrible since I made the payment. It’s hard to trust the positive reviews they have, as they seem fake. I would advise others to be very cautious when dealing with this app
I've had experiences with two support staff so far, Mohd Shadab Khan and Raju Sah. Both were very helpful, and Mohd even stayed in the chat to assist me with unrelated questions.
Overall, the app has a bit of a learning curve to it, but so long as the level of support stays the same, I'd highly recommend.