CedCommerce Amazon Channel

I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.

We've been using CedCommerce to connect our store with Amazon, and the experience has been very good. The support team is responsive and helpful – they've assisted us with every issue we've come across, always with patience and clear guidance.

As a small business, it's great to have a partner that takes the time to help when things get a bit complicated. We can definitely recommend CedCommerce to other small sellers looking for a reliable integration tool.

Der Support ist super nur werden die Chats sehr schnell geschlossen und vorherige Chats werden zwar per Mail geschickt aber verschwinden aus dem Chat Verlauf was sehr nervig ist.

I'm saying this with regret, but this has been a huge disappointment.
I've been trying for two weeks, but the app keeps throwing errors — despite providing all required information correctly. Both the SKU and barcode are valid, and the system even says the product was uploaded, yet due to the error, it never appears on Amazon.

However, when I enter the exact same product manually on Amazon, it works in two minutes without any issues.

Unfortunately, your customer service is even worse than the app itself. They don’t provide real support, only superficial replies, and always blame Amazon without offering actual solutions.

Among all the Shopify apps I've used, this one has by far the weakest customer service.
As things stand, I’m not satisfied with the app at all and will be uploading my products directly to Amazon from now on.

"Free 50 orders/month; $0.2/order"

This is false. There's absolutely nothing free about this app. You can't access ANY pages of the app or view the settings available without paying for a plan.

looked professional at first sight, but does not sync properly. deleted shopify products keep showing up on Amazon, stock is not syncing within a day... Amazon is very strict and will punish the seller by bad ranking and withholding money. and this app helps is very useful if you want to be full of problems and cancellations because it does not work properly. support is responsive but just bla bla they don't fix it.

I got so far two calls with the support team and they were able to help me link existing Amazon products to Shopify, however, I still unable to upload Shopify products to Amazon Handmade.
I don't know what else I should do, I'm still waiting for support, but not sure how to proceed, or if this call is the right app to cover my needs, apparently, is not.

Thanks

So far so good, just started using the app a few days ago and testing it out. Support with setting up the template to post t-shirt to amazon was helpful. However, there is an issue with the therhold inventory values not syncing to Amazon, that's a known issue. Hopefully that feature will get fixed soon but over all I like it better than using the previous app.

Yogesh. Is extremely knowledgeable and was able to offer me fixes for problems that I didn't even have. I expected to have a return email in 24-72hours but he jumped on a video chat immediately. CedCommerce has made our Amazon sales improve 1000% and will be sticking with them in the future.

CedCommerce made uploading products to Amazon Seller an easy and straight forward process! I was able to bulk upload all my products quickly, whereas before I was stuck. The support team is incredible!! I always get help immediately. Shoutout to Nupur Sah for assisting me in such a kind and efficient manner!