CedCommerce Amazon Channel
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Support is quick to respond, but then takes hours to “check.” I don't know what they do during that time, but basically they just rephrase and repeat what I asked. I get the impression that this is intentional, so that in combination with the overly complicated user interface, you end up paying their people to take care of everything.
The CedCommerce app has been a great experience so far. What stands out the most is the excellent support — fast, friendly, and genuinely helpful. Questions are answered quickly, and any issues are resolved with real attention and technical know-how. This made setup and integration smooth and hassle-free. Overall, I can confidently recommend CedCommerce for its reliable and professional support.
the app is great and the support is really fast and helpful. i am very satisfied. my only issue that you cannot select which orders to import. you need to import all orders that are fbm even if only a fraction of them are going to be synched. this needs to be worked on. but apart from this its a very useful app. it makes dropshipping easier
The team has been very helpful in resolving issues as they arise. I sold my first product within 2 weeks
I highly recommend CedCommerce to anyone wanting a hassle-free Amazon integration!
The support team at CedCommerce Amazon Channel provided an outstanding experience from start to finish. They walked me through every step, clarified all my doubts, and made the whole setup process incredibly smooth. Their quick responses, deep knowledge, and genuine willingness to help really stood out.
I’m truly impressed by their professionalism and customer-focused approach.
تطبيق سيء وخدمة عملاء وموظفين سيء
Because your employee was uncooperative, I told him I didn't know the technical aspects. He told me they would do it for me for $799. I said I wanted to try one product to understand how it worked, but he didn't help me. He said I could cancel the application. Bad behavior and a bad employee.
I’m new to these systems, so I needed quite a bit of support to learn how to upload products to Amazon. The CedCommerce team has been extremely patient and helpful throughout the process, and I truly appreciate it. The app itself works very smoothly as well
Support responded and made an exception for my case, which I appreciate. However, the account limitation was communicated after months of usage, which created unnecessary stress.
Excellent app for connecting Amazon and Shopify! The integration works smoothly — product listings, inventory, and orders all sync perfectly between both platforms. It has saved us so much time managing multichannel sales. The CedCommerce team is always responsive and helpful whenever we have questions. Highly recommend this app to anyone selling on Amazon through Shopify!
Raju Sah was exceptionally helpful. I initially purchased LitCommerce but soon discovered its major limitation—it couldn’t automatically send essential order fulfilment data to Amazon, such as shipping provider, dispatch date, time, and tracking number. Without this functionality, every order required 100% manual input, which completely defeated the purpose of using an automation tool.
After some research, I found that CEDCommerce offered the full automation I was looking for. I first hired a freelancer to set it up, but unfortunately, he made several errors. I then contacted CEDCommerce directly, and Raju stepped in to help. He quickly fixed everything, showed genuine interest, was highly proactive, and provided consistent follow-up throughout and after the setup process.
Highly recommended — excellent support and a truly professional team!