CedCommerce Amazon Channel
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I downloaded this app as i believed it would help with starting to list our products on amazon
when i installed the app it kept telling me to choose a payment plan (none of which had a 7 day trial which is the norm on shopify)
i chose the cheapest one i could so that i could test the app out
Quickly realising the app wouldnt work for me, i contacted customer service with some questions and asked for a refund as the app wasnt suitable for our products
Customer service, instead of advising me on how to use the app, told me to uninstall it and they dont do refunds but would give me a credit to use if i wanted to use the app in the future
Baring in mind that i had the app installed for less than a couple of hours before reaching out to the customer service, and less than 24 hours before uninstalling it
Waste of time and money
With difficulty navigating the Amazon listing world, the CedCommerce app is a bridge to help carry information from Shopify to Amazon listing - checking all the compliance rule boxes required, and syncing of product details and inventory so as to reduce a lot of the manual work that would be required.
Our dedicated Account Manager Divyam is the perfect guide whilst we navigate and understand Amazon listings, and is always so quick to respond to my queries, and answers them perfectly.
We are looking to have CedCommerce support our Ads Management, optimisation & A+ content on listings which is a great service to have for our small business.
I've been a customer of CedCommerce for the past three months. I initially reached out to ask for help to load my products onto Amazon's Seller Central, because that process is incredibly difficult for someone new to the process. From the beginning, I had an outstanding team. I was invited to a call where the team wanted to understand my goals, and from there helped me fine tune which products to list. They expertly guided me through the process to be GTIN exempt, and what was needed for that to go through. Once that was done, we regrouped and my products were loaded. I'm working with the team now on building out my Amazon store front and am upgrading product descriptions, photos, and more to make my store stand out from others. Every person with whom I have worked has been professional, very nice to speak with, knowledgeable, and worked to guide me through the steps very quickly and also very clearly. I highly recommend CedCommerce as a trusted partner for sellers who want to list on Amazon.
Great app and extremely knowledgeable and quick product support. The team in very responsive - they reached out to me to help setup and answer question once I enrolled to help me setting up and have helped resolved issues/answer questions quickly ongoing. Very helpful to move from Shopify to Amazon! Vishal has been great.
Top notch support. The app is pretty technical and requires some patience to learn, but the support team is extremely responsive and almost always available on the live chat. Without the support team it is hard to manage. With the support team it is a 5 star app
Great solution for linking seller's shopify accounts to their Amazon Seller Central account. Specifically image, inventory and pricing updates.
While the linking process is not always intuitive, the cedcommerce support team is really helpful and even got on a call to walk me through the steps to solve my issue.
This App is Amazing! its Definitely a Curveball to learn but once you get the hang of it, awe man it help simplifies your work flow, and Customer Support is always there to help you when your lost or confuse, I was a seller on Etsy and wanted to be able to sell on Amazon but didnt want the hassle of dealing with Parent/Child Variations, so a friend told me about this app and how it help make listings on amazon alot faster and easier and he sure was right, once you set everything up correctly on here, every listings is as fast as a click of a button!
Working with the team was INCREDIBLE!! Very detailed oriented when it came to helping build out our Amazon product listing and product pages! The design team helped to capture our artistic intent when it came to branding as well!
EDIT: They asked to get on a call and pointed me to the product linking feature which is very helpful. All I was wanting to do was have Amazon orders show up in Shopify and this helped me do that. I do wish the Shopify to Amazon upload worked better but this is an okay work around.
I'm not sure how it works for so many people honestly. I wish I was one of those people. It's actually the worst app I've used. Syncs nothing to Amazon except the product title. Customer support is extremely slow and unhelpful. Constantly spits out errors even though I've filled out all of the details correctly. They say syncing could take up to 48 hours but it actually just never works even after 2 weeks. Terrible app, don't waste your time.
Easy setup, intuitive interface, and impeccable customer service if you ever need help. The app makes syncing with Amazon seamless, saves me tons of time managing orders and inventory, and the support team is always quick and knowledgeable. Highly recommend it to anyone thinking of expanding their business onto Amazon.