CedCommerce Amazon Channel
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Beware of this company.
This app charges you for every sale made on Amazon whether or not it is processed by their app. In effect, they are cheating their customers by inflating the number of orders processed to include all your amazon orders. Not just the orders for products in Shopify processed in the app.
When I noticed the number of orders processed in the app kept increasing even for products I do not have in Shopify I contacted them and they denied it. After I showed them screenshots proving their app was charging me for orders it was not processing they then told me they also charge for "failed orders" which are orders not linked to products on Shopify.
Quick and excellent support helping set up our Shopify x CedCommerce integration, Thank you for answering all my questions.
"Hello Zwift Sandbox 1,
We are happy to know that you cherished your experience. We invest heavily in giving each client extraordinary support, and we're eager to get your commendations and appreciation.
The team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.
We are always open to discussions on Suggestions, requirements, and concerns. Ever feel free to reach out to us!!
Please stay connected with us !!
Team CedCommerce"
Great service from Praveen, very good communication and always happy to help with any issues. Would defo recommend.
"Hello The Tiny Bed Company™
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Thank You
Team Amazon by CedCommerce!"
Highly recommend! Got great, fast, helpful service and fixed my issues. I had to ask for help several times, and was treated respectfully in every instance.
It's really good to have this service. I am not a computer guru and appreciate getting help in this area!
"Hi MnMDesigns, We are happy to know that you cherished your experience.
We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you.
Team Cedcommerce!!"
Customer support is excellent! I had many questions when starting and all were resolved through calls, and chat.
"Hello, New Living Style,
We are glad to see your review of the Amazon integration app. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.
When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.
Always feel free to reach out to us!! I wish to have a great business relationship with you.
Please stay connected with us !!
Team CedCommerce"
Need to update this.
The app went down for maintenance in the middle of the day without any notice or notification. When contacted the support they had no ETA has to by when this will come back.
Hello H S Johnson team,
We sincerely apologize for the inconvenience caused by the unexpected maintenance downtime of our app, which occurred without prior notice or notification. We understand how this can disrupt your workflow.
Regarding the support response, we regret that we couldn't provide you with an estimated time for the app's return. We acknowledge this as an area for improvement in our communication.
We have taken your feedback to heart and are committed to ensuring that such situations never happen again.
We would like to invite you to give us another opportunity to serve you. We promise to provide you with the best level of service and a more reliable experience moving forward.
Best Regards
Team CedCommerce
Great assistance from the team. The services were prompt and the availability of the team for assistance is great.
"Thank you, Wear London!
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon seller account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.
Stay Connected!
Team CedCommerce"
Customer service is excellent and effective at any time they solve your problems. great app I recommend it 100%.
"Hello Harmony Beach Style,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you.
At CedCommerce, we are passionate about providing satisfactory services to our clients. We have many such features like inventory, templates, price, and order management so that our sellers can have the best experience with the app."
We will always welcome you without any hesitation; reach out to us whenever you need any assistance from our side!
Thanks & Regards
Team CedCommerce"
Great customer service and responsive support. This channel app seems more stable than other Amazon integrations that we've tried in the past. User experience is fairly intuitive. The support team was patient with the onboarding call and the team helped to address sync issues in the background within hours of requesting assistance via email.
"Hi Boxed Vinyl - Vinyl Figures and Toy Collectibles,
Thank you so much for your review. We appreciated it!
We are thrilled that you liked your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
As Amazon is a large platform, they are very particular with the listings. The app reduces your efforts so you can optimize your product listing within a few minutes as you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders saves your manual work & time.
We will always welcome you without any hesitation; reach out to us whenever you need any assistance from our side!
Team CedCommerce!"
Avinesh was super helpful. He not only answered my questions and walked me through the steps needed, but he also provided additional insight that can help us as we continue to grow our shop. Thank you for providing clarity and support!
"Hello Laurentaltierionlinestore,
We are happy to know that you cherished your experience. We invest heavily in giving each client extraordinary support, and we're eager to get your commendations and appreciation.
The team works very diligently, and it will provide us with great encouragement to keep doing what we are doing.
We are always open to discussions on Suggestions, requirements, and concerns. Ever feel free to reach out to us!!
Please stay connected with us !!
Team CedCommerce"
