CedCommerce Amazon Channel

I'm saying this with regret, but this has been a huge disappointment.
I've been trying for two weeks, but the app keeps throwing errors — despite providing all required information correctly. Both the SKU and barcode are valid, and the system even says the product was uploaded, yet due to the error, it never appears on Amazon.

However, when I enter the exact same product manually on Amazon, it works in two minutes without any issues.

Unfortunately, your customer service is even worse than the app itself. They don’t provide real support, only superficial replies, and always blame Amazon without offering actual solutions.

Among all the Shopify apps I've used, this one has by far the weakest customer service.
As things stand, I’m not satisfied with the app at all and will be uploading my products directly to Amazon from now on.

"Free 50 orders/month; $0.2/order"

This is false. There's absolutely nothing free about this app. You can't access ANY pages of the app or view the settings available without paying for a plan.

looked professional at first sight, but does not sync properly. deleted shopify products keep showing up on Amazon, stock is not syncing within a day... Amazon is very strict and will punish the seller by bad ranking and withholding money. and this app helps is very useful if you want to be full of problems and cancellations because it does not work properly. support is responsive but just bla bla they don't fix it.

I got so far two calls with the support team and they were able to help me link existing Amazon products to Shopify, however, I still unable to upload Shopify products to Amazon Handmade.
I don't know what else I should do, I'm still waiting for support, but not sure how to proceed, or if this call is the right app to cover my needs, apparently, is not.

Thanks

So far so good, just started using the app a few days ago and testing it out. Support with setting up the template to post t-shirt to amazon was helpful. However, there is an issue with the therhold inventory values not syncing to Amazon, that's a known issue. Hopefully that feature will get fixed soon but over all I like it better than using the previous app.

Yogesh. Is extremely knowledgeable and was able to offer me fixes for problems that I didn't even have. I expected to have a return email in 24-72hours but he jumped on a video chat immediately. CedCommerce has made our Amazon sales improve 1000% and will be sticking with them in the future.

CedCommerce made uploading products to Amazon Seller an easy and straight forward process! I was able to bulk upload all my products quickly, whereas before I was stuck. The support team is incredible!! I always get help immediately. Shoutout to Nupur Sah for assisting me in such a kind and efficient manner!

Excelent experience with both the app function as well as customer service support from Mohd Shabab. The template has helped us uploading in bulk making it very sooth and easy. We also had function review of independant pricing between Shopify and Amazon. Great service all around.

I recently initially had some trouble setting up products from Shopify to Amazon. I reached out to the CedCommerce support team, and I couldn't be happier with their response. They were incredibly professional, patient, and knowledgeable.

Not only did they guide me through the setup step by step, but they also provided helpful tips to optimize the product’s performance. Thank Mannu and Ankit.

Highly recommend the product, and a big shout-out to the fantastic support team! Thank you for going above and beyond!

I found it very confusing to start with but this was down to the many requirements of Amazon, not the fault of the CedCommerce App. CedCommerce's customer service team hopped on a video call with me to assist me with uploading my first product and they were extremely helpful (and patient!). I definitely recommend.