CedCommerce Amazon Channel

We have been utilizing the CEDCommerce Amazon Channel app for over a year now, and it has proven to be an invaluable tool for streamlining our operations. Acting as a seamless bridge between Amazon Seller Central, Shopify, and our ERP system, the app has greatly simplified our inventory and pricing management on Amazon while efficiently processing orders through Shopify and our ERP.

As our business grew, we faced the challenge of listing an additional 22,000 products on Amazon. Thanks to the CEDCommerce app, this daunting task became a breeze, saving us an incredible amount of time that is impossible to overstate. Now, we can confidently say that our product listings on Amazon are up-to-date and accurate.

While using the app, I encountered a few aspects that were not immediately obvious or intuitive to me. However, the outstanding support from the CEDCommerce team more than made up for it. Whenever I reached out to them via Skype, they responded with lightning speed and addressed any issues with utmost professionalism. In particular, Kaushik stood out as a true champion of customer support, elevating the overall value of the app for our business.

In light of our positive experience, I wholeheartedly recommend the CEDCommerce Amazon Channel app to any Shopify store owner looking to optimize their Amazon integration. It has been a game-changer for our business, and I am confident it will be the same for others too. Thank you, CEDCommerce, for providing such a reliable and effective solution!

Easy to use and the support is quick and effective. Was using another solution before but this one is really the one I would recommend, especially that you can freely connect to many different amazon stores from the same app

I'm really happy I found this app! The support is great at troubleshooting the issues to get your listings corrected. Thank you for the fast response via chat!

***Update***
The app continues to work great, and the support is outstanding. Easy to follow with clear instructions. Thank you, Mannu Singh, for your excellent support!

Update - have spent considerable time with the support staff over the past couple of days including video conferencing. I am very impressed with the attention they give and I believe the problems have been solved. Amazon is not an easy marketplace to deal with but CED has greatly improved it's interface and support is easily available.

Thanks very much

Oct. 19, 2024: Adding to my previous review: Highly Recommoend! Yogesh was great and took all necessary steps to make sure our orders went through when the SKU was mismatched. Thank you for all your help!

Easy to use and Great customer support, Highly Recommend!
The integration has been seamless and easy to use. After 6 months of using we ran into 1 issue with an order... "API slow to respond" but the response team was extremely quick to reply & resolve the minor issue within minutes allowing the customer to still receive their order on time!

Launching an Amazon store is not easy but I do think CedCommerce made it as easy as possible. Whenever I ran into issues - which was somewhat frequent - their customer support was extremely responsive and generally able to solve the problem promptly. I've probably had 8 different customer support reps help me and the vast majority have been knowledgeable and helpful.

And importantly, the app is working as intended. I'm getting sales and they're being automatically uploaded into my Shopify store for fulfillment. It's early days but I'm seeing a nice revenue bump from Amazon. Thanks!

kept charging me, tried to cancel, customer support said to uninstall, keeps charging me, further customer support, just to cancel is even more unhelpful

Very fast and helpful support. Always quick to respond and resolve any issues we’ve had with the app. Highly appreciated!

Good Support and good app to move stuff from Amazon to Shopify.

So far everything is going well. We made a swift transition from Marketplace Connect to CED and the support for this app has been great. Raju Sah helped me today and was able to give me the details that I needed.