CedCommerce Amazon Channel
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Excellent CHAT services and help. By far the best! i could not have done it on my own. Thanks again for all the help! You know who you are :)
"Thank you, NawtyNapkinz,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team always here to assist you.
Stay Connected!
Team CedCommerce"
We just installed the app the other day and worked with support to link some of our products between Shopify and Amazon. They responded in chat immediately and worked with us to get the linking done correctly and inventory update working.
Currently we manage our Amazon listings separately from Shopify and want to keep it that way so we are very cautious with apps that integrate with Amazon as to not make any unwanted updates. We only want the inventory to sync from Shopify to Amazon and the orders to sync from Amazon to Shopify and it worked great.
We had one issue with an order not created in Shopify and support responded immediately again and resolve the issue.
So far, so good and their support has been 5+ stars. Keep up the great work!!
"Thank you, Smart Sips Coffee, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.
Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce!!"
l'équipe de support fais des promesse qu'elle ne respecte pas.
the support team makes promises that they don't keep.
Hello TECIN-PRINCIPALE,
We sincerely apologize for any unfulfilled promises or issues you may have encountered.
Our commitment to delivering excellent support is at the core of our values, and we take your feedback seriously. We understand the frustration that can arise when expectations are not met.
We would appreciate the opportunity to investigate the specific promises made and work towards resolving any outstanding concerns. Please get in touch with our support team again, and we will ensure that your issues are addressed promptly and to your satisfaction.
Best Regards
Team CedCommerce
They are very helpful through the online chat with any problems that you may have. Great features and they always are listening to feedback that you may have.
Update: Absolutely amazing team to work with! They listen to whatever problems you have and take care of it immediately. The online chat is great with it being a live person. New suggestions they take for new features. I have been on a conference call with the whole team from CedCommerce and it's simply a pleasure to work with them. If you ever have a suggestion on something to make the app better, they are always listening. :)
"Hello Artsy Niche Creations,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Thank You
Team Amazon by CedCommerce!"
amazing customer service, would recommend!, they were very helpful in my needs for my amazon store!!!!
"Hello ablessingindesign,
Thank you for your kind words!
We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.
When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.
We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!!
Team CedCommerce"
very good experience so far, the support is very fast and helpful. The app does its job well. We were able to add 1000+ products to Amazon within minutes. Also the order sync works as it should
Hello muunchy.de,
We are immeasurably appreciative that you took the opportunity to leave us this amazing review.
Our Team will be glad to peruse your review.
Please stay connected with us along these lines. We are consistently here to support you, limitlessly.
Much appreciated and Regards.
Team CedCommerce!!
Nash goes above and beyond to walk me through the process patiently. Thank you so much. I really appreciate it.
Hello MAIA HOMES,
Thank you for your kind words!
We wish to have a great business relationship with you. As Amazon is a large marketplace, our developer has created a user-friendly app to sell on the Amazon marketplace quickly.
When any client connects with us, we always try to help clients start their selling journey successfully on Amazon.
We will always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.!!
Team CedCommerce
I tried another Amazon Channel app originally and just could not get it to work. Not only is this app better but their tech support is far more superior! And I almost gave up on adding our products to Amazon!
Thank you for being so responsive and helpful!
We just start to use this app and still learning how to use the features. But support is prompt and efficient. Will recommend.
"Dear fashionforless,
We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
As Amazon is a large platform, therefore, they are very particular with the listings, and the app reduces your efforts with the bulk actions, Template sections so within a few minutes you can optimize/customize your products listing, you do not need to update everything from your Shopify store. The near real-time syncing for inventory & Orders save your manual work & time.
CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
The account manager helps you from the start to complete the setup of the Amazon account and also assists you in getting more & more sales on marketplaces.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Team CedCommerce"
Praveen gave me great service today and he is the first person that I think really cared to help when I chatted with their support team. I am very thankful to him.
However, the app has given us nothing but issues from the first day of using it over a year ago. We have been put on probation by Amazon a number of times due to inventory levels not syncing correctly, products being listed that we no longer have in stock, and many other items. We never had issues like that with a previous provider.
