CedCommerce Amazon Channel

CedCommerce Amazon Channel

รีวิว (1,165)

การให้คะแนนโดยรวม
4.6
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 3% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 6% ของการให้คะแนนคือ 1 ดาว
4 กันยายน 2024

Great app, and superb customer support.
I had more than 10000 errors in the app and I asked for help. Customer support immediately answered me and started to work, they dedicated 3 days to fix them all and in the end, all errors were fixed. Very satisfied with how they are trying to help their customers and how responsive they are. thank you for the app.

Decords
เอสโตเนีย
5 เดือน ในการใช้แอป
21 สิงหาคม 2024

We've learned from our experience that the switch from CedCommerce to the Shopify Marketplace app wasn't worth it. A year later, we're back with CedCommerce, and we couldn't be happier. Managing our large catalog on the Shopify Marketplace app was a constant struggle due to its glitches. CedCommerce, on the other hand, has significantly improved their app, making it much easier to grow our Amazon sales. The integration is seamless, and the support is top-notch. Sometimes, the best choice isn't Shopify's own app, and we're glad we made the move back to CedCommerce.

Party Expert
แคนาดา
มากกว่า 1 ปี ในการใช้แอป
CedCommerce ตอบแล้ว 22 สิงหาคม 2024

Dear Customer,

Thank you so much for your review. We appreciate it!

We are thrilled that you liked the experience with the Amazon app. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

CedCommerce

16 สิงหาคม 2024

Una aplicación sencilla y muy potente para mantener sincronizados mis productos en Amazon. puedo crear reglas, cambiar precios, stock para cualquier variante. Muy contento con el servicio de atención al cliente, en esta ocasión con Ankit Singh

Morrison Shoes
สเปน
5 เดือน ในการใช้แอป
CedCommerce ตอบแล้ว 20 สิงหาคม 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

7 สิงหาคม 2024

CedCommerce Amazon Channel has made managing my Shopify and Amazon stores a breeze. The setup was easy, and the real-time inventory sync prevents overselling. Order management is streamlined, saving me time and effort. The user-friendly interface is a plus, and the technical support is brilliant—always responsive and helpful.

ZuZu.land
ลัตเวีย
ประมาณ 1 ปี ในการใช้แอป
CedCommerce ตอบแล้ว 12 สิงหาคม 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

แก้ไขเมื่อ 7 สิงหาคม 2024

We had some issues with the delay in the subscription update but all got fixed. It is a good app with 24/7 support.

It will save you a lot of time. There is some learning to do but support is there if you have any problems, you can just ask.

Thank you

Solid Solutions
ออสเตรเลีย
มากกว่า 1 ปี ในการใช้แอป
CedCommerce ตอบแล้ว 5 สิงหาคม 2024

Dear Customer,

We are sincerely sorry to hear about your recent experience with our application, Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations.

Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your experience further and learn more about what went wrong.

Our team is committed to resolving issues promptly, and we'll reach out to you shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

30 กรกฎาคม 2024

Great platform with great assistance whenever questions may arise. We are up and running on Amazon and it feels great! However, without the video assistance from the help team, the platform was difficult to figure out.

Shop Israel
สหรัฐอเมริกา
12 วัน ในการใช้แอป
CedCommerce ตอบแล้ว 2 สิงหาคม 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

26 กรกฎาคม 2024

I was able to get the help I needed right away. Customer service jumped on a meeting call and we were able to get my problem resolved. Friendly and helpful! The app is great! It connects my products directly to amazon and the orders as well. Super helpful and easy to learn

Só Dança USA
สหรัฐอเมริกา
14 วัน ในการใช้แอป
CedCommerce ตอบแล้ว 2 สิงหาคม 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

19 กรกฎาคม 2024

This app is great and the customer support is fast to respond and they're very patient and very helpful when answering my questions. They helped me set up my account and made sure I understood every step along the way. I totally recommend this CedCommerce Amazon Channel app. I am so happy I went with this app and not a different one. The plans are affordable and the integration is so fast and easy. I got my account up and running with my items listed. I know that If I have any issues, I can easily used the chat to reach a customer service representative and they will help me. I am very grateful and happy I chose this app because its easy to use unlike the other ones. Thank you again!

Expert Brand Apparel
สหรัฐอเมริกา
ประมาณ 2 ปี ในการใช้แอป
CedCommerce ตอบแล้ว 24 กรกฎาคม 2024

Dear Customer,

Thank you so much for your review. We appreciate it!
We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
CedCommerce

8 กรกฎาคม 2024

CedCommerce was the best decision that we ever made. We were using Sellbrite before but they cannot fix the Amazon DE address issue. CedCommerce only took a few days to rectify issue. They were also very hands-on during the after sales.

NTNK Community
แคนาดา
3 เดือน ในการใช้แอป
CedCommerce ตอบแล้ว 15 กรกฎาคม 2024

Dear Customer,

Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Best regards,
CedCommerce

แก้ไขเมื่อ 25 มกราคม 2025

Overall the application has been great. There are issues here and there but that's expected with most applications.

Updated: I have been having a lot of issues with the app upload function. I appreciate Mohd. Shadab Khan helps and support with this issue. Thank you,

Overall, my experience with CedCommerce Amazon Channel has been mixed. The application itself can be good, but it's very inconsistent, especially when uploading products. The process of uploading products has been frustrating due to this inconsistency.

Initially, I hired the team behind the application to help me upload and manage my products on Amazon. At first, they provided great customer service with good communication, which was the main reason I started using their services. However, over time, their service quality has declined significantly. It has become incredibly difficult to get in touch with anyone for assistance or support. The lack of responsiveness and deteriorating service quality have made it nearly impossible to rely on them for help.

Considering the current state of their service, I am contemplating switching to a different application for my Amazon needs. The decline in customer service and support availability has made it challenging to continue using CedCommerce Amazon Channel effectively.

KRE Prime
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป