Blog Analytics and Performance

Hey, sorry again for the 504 timeouts over the past few days. We worked hard to track down the root cause and get it fixed – the fix is now live, along with some new features we rolled out at the same time.

We really appreciate that you’ve been using AnalyticsHero since June, and we’re sorry we let you down during that time. We’d love for you to give it another try – I’ll also reach out to you personally to make sure everything’s running smoothly for your store.

Thanks for your patience and feedback!

We’re very sorry about your recent experience with AnalyticsHero.
You’ve been using the app for several months, and unfortunately we experienced some performance issues recently that affected the reliability of the app. We have been working hard to resolve these issues and improve the overall performance.
AnalyticsHero is currently free to use, and our goal is to provide a useful and reliable analytics tool for Shopify merchants.
We really appreciate that you have used the app for such a long time, and we hope you’ll give the latest version another try. If you experience any further issues, please contact us and we’ll be happy to help.