Avada Image & Page Speed Up
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Christian was very helpful in guiding and explaining to me the app.
It immediately increased the speed of my site.
Penélope fue muy amable y resolvió todas mis dudas.
Tobias provided outstanding support and resolved my subscription issue incredibly quickly. He was professional, knowledgeable, and efficient throughout the entire process. What could have been a frustrating experience was handled smoothly and with great attention to detail.
I really appreciated his prompt communication and commitment to finding a solution right away. Thanks to Tobias, everything was fixed much faster than I expected. Excellent customer service and a great example of going above and beyond to help a customer.
Thank you, Tobias, for your exceptional support!
Ricky was of great support and help. Thank you
Tienen un excelente servicio al cliente, muy rápido, Christian me ayudó y la atención fue genial, además la app cumple muy bien, la velocidad realmente aumenta al usar la app
Nim and the team are super responsive and helpful. Would highly recommend Avada to anyone wanting to improve SEO and speed up their site + functionality. 10/10
What a great experience with their support especially Pamala who walk me right through the process. Now I am going Pro since we saw the boost it gave our store. Thanks again Pamala for the help.
This app is absolutely fantastic! My store has become much faster since I started using it, and I owe a huge amount of credit to Miss Christian who was so happy to help me.
I downloaded the apps and subscribed to them, and I uninstalled them right after, as it did not serve anything. I sent an email for a refund, but I never got any response
will not recommend them
Hi Evyatar,
Thank you for sharing your feedback. We're sorry to hear the app didn't meet your needs.
We did process your refund 2 days ago and sent a confirmation email at that time. It seems the email may not have reached you. Could you please check your inbox and spam/junk folder for a message from us?
You can also verify the refund directly in your Shopify admin under Settings → Billing. The charge should already reflect as refunded there.
If you have any trouble locating it, please don't hesitate to reply to our email, and we'll be happy to assist right away.
Best regards,
Avada Support Team
Great app and easy to use. Pamela from the support team helped me to get through automatique conversion (had around 900 images) with ease. Managed to save almost 2GB making my website load faster.