Avada Speed & Bildoptimierer
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Best Online Support
Christian was very helpful in guiding and explaining to me the app.
It immediately increased the speed of my site.
Ricky was of great support and help. Thank you
Penélope fue muy amable y resolvió todas mis dudas.
Tobias provided outstanding support and resolved my subscription issue incredibly quickly. He was professional, knowledgeable, and efficient throughout the entire process. What could have been a frustrating experience was handled smoothly and with great attention to detail.
I really appreciated his prompt communication and commitment to finding a solution right away. Thanks to Tobias, everything was fixed much faster than I expected. Excellent customer service and a great example of going above and beyond to help a customer.
Thank you, Tobias, for your exceptional support!
Tienen un excelente servicio al cliente, muy rápido, Christian me ayudó y la atención fue genial, además la app cumple muy bien, la velocidad realmente aumenta al usar la app
Nim and the team are super responsive and helpful. Would highly recommend Avada to anyone wanting to improve SEO and speed up their site + functionality. 10/10
What a great experience with their support especially Pamala who walk me right through the process. Now I am going Pro since we saw the boost it gave our store. Thanks again Pamala for the help.
This app is absolutely fantastic! My store has become much faster since I started using it, and I owe a huge amount of credit to Miss Christian who was so happy to help me.
Die App "befindet sich noch in der Entwicklung". Daher ist diese Bewertung unter Vorbehalt zu verstehen.
Die Bildkomprimierung scheint gut zu funktionieren.
Die Alt-Texte werden rel. "einfach" aus den umliegenden Informationen zusammengesetzt (scheinbar ohne Ai) - vermutlich nicht optimal für SEO etc.
Die App läuft meines Erachtens noch nicht ganz rund und sauber (App in Optimierungs-/Entwicklungsphase)
Der Support ist sehr gut zu erreichen und hilft sehr schnell. - Top!
Hi there,
First of all, thank you so much for taking time to share your thought. Your feedback is highly valuable to us as it helps us understand where our app can be improved.
We are pleased to hear that the image compression feature is working effectively for you. Regarding image alt text, it is correct that at present, our app generates alt text based on existing information such as product name, variant, and store name. We have been aware of the possible limitation of this image alt format, and as a part of our ongoing commitment to continuous improvement, we are actively working to bring more advanced features that can help users optimize their images for SEO in the best possible way.
And I am glad to inform you that we are about to release a new feature with the assistance of AI, designed to create more customized and SEO-optimized alt text. It can support multiple languages, and you will even have the option to provide additional instructions to guide the AI if desired. For your reference, here is a demo screenshot of this upcoming feature: https://prnt.sc/rYNGoPdgpp9a
We’re in the final stage of completing the feature and conducting the necessary testing. It is expected to be released in October, and we hope it will bring even greater value to your experience with our app. Please stay tuned that I will notify you as soon as it becomes available!
In the meantime, should you have any further feedback or suggestion, please do not hesitate to reach out. We're always happy to assist.
Best regards,
Nim
AppPlaza Support Team