المراجعات (34)

التقييم العام
4
العدد لكل مستوى تقييم
  • 82% من التقييمات هي 5 نجوم
  • 0% من التقييمات هي 4 نجوم
  • 3% من التقييمات هي 3 نجوم
  • 3% من التقييمات هي 2 نجوم
  • 12% من التقييمات هي 1 نجوم
19 مارس 2025

Je recommande à fond Crisp : super facile à installer, génial à utiliser pour le traitement du chat et des tickets clients. Le service client est super réactif (et sympa !).

Jho
فرنسا
يستخدم التطبيق منذ 4 أشهر
رد Crisp 22 أبريل 2025

Thank you dear customers! We're glad to see you're leveraging as much as possible our customer support platform for online merchants.

12 مارس 2025

Super app! heeft heel addons om extra functionaliteiten te installeren en zelf een live vertaling voor als je buitenlandse klanten krijgt! Echt super. En voor een hele schappelijke prijs ;)

Betonstunter
هولندا
يستخدم التطبيق منذ 3 أشهر
11 مارس 2025

Very professional and complete helpdesk Chat app.
New features and updates keep rolling out on a regular basis.
Keep up the good work guys!

Pieter-Willem
Founder Stoked

Stoked Boardshop
بلجيكا
يستخدم التطبيق منذ أكثر من 3 سنوات
رد Crisp 22 أبريل 2025

We're really glad to see our AI-powered helpdesk helps you with your customer support!

11 مارس 2025

Super plateforme de ticketing qui une fois mise en place permet de ne rater aucune demande client sur tous les canaux.

Lagoped
فرنسا
يستخدم التطبيق منذ 12 شهر
رد Crisp 22 أبريل 2025

Hey! Many thanks for your amazing review 🙏🏼 We're glad to see our AI-Powered multichannel inbox suits your needs and helps you not to miss any inbound message.

4 مارس 2025

Crisp offers unbeatable pricing. 10x cheaper than competitors and just as powerful. Their support team is responsive and solved my WhatsApp issue in minutes. Highly recommended!

Zero Nutrition
فرنسا
يستخدم التطبيق منذ حوالي شهر واحد
رد Crisp 13 مارس 2025

We're glad our support team has been able to help you get things sorted as WhatsApp is always a bit complex to setup.

17 فبراير 2025

Crisp est une solution efficace et intuitive pour la gestion du service client. Le chat en direct, les automatisations et l’IA facilitent la relation client au quotidien. Simple, fluide et performant !

Plante Île-de-France
فرنسا
يستخدم التطبيق منذ 7 أشهر
رد Crisp 13 مارس 2025

Merci pour votre retour au sujet de notre solution de gestion du service client. Ravi de voir que vous notre plateforme vous facilite la vie dans votre travail de tous les jours !

23 سبتمبر 2024

Je recommande Crisp à 200%, simple à installer et à prendre en main, assistance présente et au top, interconnexion avec l'ensemble de nos outils, et surtout n'importe qu'elle membre de votre équipe peut ensuite répondre aux demandes prospect/clients.

CODAGE Paris
فرنسا
يستخدم التطبيق منذ ما يقرب من سنتين
رد Crisp 19 فبراير 2025

Thank you very much, we're more than happy to see that our helpdesk software makes your business more efficient in handling inbound requests on multiple channels.

18 يوليو 2023

Une plateforme très complète et facile d'installation et d'utilisation. Si besoin, l'équipe est très réactive et disponible pour répondre à nos questions. On recommande sans hésiter.

réglo
فرنسا
يستخدم التطبيق منذ حوالي شهران
رد Crisp 20 يوليو 2023

Thank you so much for the review, we're thrilled to see you're happy with the quality of our customer support 🙏🏼

21 يوليو 2023

The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)

Obsidian Piercing
فرنسا
يستخدم التطبيق منذ 6 أشهر
رد Crisp 24 يوليو 2023

Super pleased to see you're having fun with our live chat and chatbot for Shopify store. We're working hard to make these helpdesk articles a true help so thank you for noticing it 🙏🏼

تم التعديل في 28 مارس 2023

I had a terrible experience with this company. They suddenly blocked my account, leaving me unable to access my information. Then, they demanded all kinds of documents and business registration files from me, and even asked for an English version. After wasting a whole day providing everything they asked for, they informed me that my account couldn't be restored. This was an enormous waste of my time and effort. I do not recommend this company.

Throughout the verification process, you never mentioned the issue of the 18+ wall, but instead repeatedly demanded that we provide our company's business registration information and other documents. This caused significant inconvenience to our employees who had to apply for various certificates from our company, only to be ultimately rejected. Moreover, due to the sudden account suspension, we were unable to respond to our customers who were in the middle of receiving services.

AcmeJoy
هونغ كونغ الصينية (منطقة إدارية خاصة)
يستخدم التطبيق منذ يوم واحد
رد Crisp 28 مارس 2023

We are sorry about this bad experience. However, your company is selling sex toys, and as a business, we have a legal responsibility and must respect local legislation.

It appears your company doesn't fit with our local regulations because there is no 18+ wall.

It's mandatory for European people. Feel free to update your website so we can review your application.

Until then, have fun!