AJ Delivery Date & Shipping
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Support is non-existent. I reached out to support to assist with restricting "Add to cart" if no date is selected, and overnight support hardcoded the calendar to our store, forcing all products to use the calendar. Disabling the App did not fix this. After contacting support by email, Chat and WhatsApp, I have still yet to hear back from them after 5 business days.
Thank you for your feedback, Josh. We sincerely apologize for the inconvenience you experienced during the setup process.
After reviewing the conversation, we can confirm that our support team did respond to your request, obtained collaborator access, and assisted with implementing the customization you had asked for. It appears that the way the changes interacted with the theme resulted in the calendar displaying more broadly than expected.
Our team had also reached out to confirm the theme you wanted us to work on so we could correctly configure the app and ensure the calendar appears only on the intended products.
We would really appreciate the opportunity to correct this for you. If you're open to it, our technical team can quickly review your current theme and configure everything properly to match your exact requirements.
Providing reliable support is very important to us, and we’re always happy to go the extra mile to make sure our merchants have the best experience possible. Please feel free to reach out to us again at support@appjetty.com
, and we will prioritize your request.
Thank you again for your feedback — it helps us continue improving our product and support.
— AppJetty Support Team
Functions as expected, and when there were teething issues, the support staff are attentive, and timely. Thanks Umang, Anila nd team.
We had a complex issue with a Vue.js app conflict on our Shopify store, and their team resolved it incredibly quickly and professionally. They immediately understood the problem, identified the root cause, and fixed the app override issue without disrupting our store operations.
Communication was clear, turnaround time was fast, and the solution was clean and reliable. It's a huge relief to work with someone who truly understands both Shopify and modern frontend frameworks.
We have been using this app for a couple of years and we never had any issues in operation with it. The app is userfriendly for the operator as well as for the client. And on top the support is really quick, friendly and MOST IMPORTANT effective! 10 out of 10, would recommend!
Excellent delivery date and shipping app easy to use, reliable, and packed with useful features. It helps automate and streamline deliveries based on customer-selected dates.
The support is outstanding. Anil provided fantastic support, especially with custom solutions and configuration. Fast responses, solid code, and a great overall experience.
Highly recommended.
I would just like to say this app works really well for my business but some parts are still American instead of UK which is where the business is based, for example : zip code instead of post code.
The team at appjetty were extremely helpful when there was a bug on my side of the app and fixed it really quickly.
Pratibha Nandi couldn't have more helpful and professional sorting my problem out.
Ian
The developers and support team behind this app are incredibly responsive. We needed a few customizations to fit our specific workflow, and they implemented them right away. We highly appreciate their work and will continue using this app to schedule our orders.
This is by far the most comprehensive delivery date and shipping app. The tech support chat and phone service have been excellent, and I have been with them for over two years.
Their code is rock solid, and the app has all the features you could want to help automate and streamline the process of getting orders to customers on their selected date.
I highly recommend it.
Steve Pollard
Director
Good Food Project
Took a bit of time to get used to the app interface and fully integrate it to my website on my own but once the app was properly set-up it was easy to use and well worth what I paid for. Support team is also very accommodating, helpful, and replies instantly within their working hours. Special mention to Charlie for helping me out a lot.
The AJ delivery team took the time to help me and customize the whole application to fit perfectly with my store. It's the perfect app for customers to book delivery slots and pick up products via click and collect. I highly recommend it!