Appstle℠ Bundles App & Upsells

Outstanding Customer Support!

I can’t say enough good things about Appstle and their customer support team! Alan and Aiden went above and beyond to help us completely overhaul our subscription setup for Old Geezer Soap.

We had a complicated situation involving customizable soap bundles, recurring subscriptions, and individual product inventory tracking. They patiently worked through everything, created a test setup, helped us verify that inventory deductions worked correctly, and even customized the design to match our store’s branding.

They also provided walkthrough videos, answered every question, and made sure we understood how to manage everything ourselves moving forward.

What impressed me most was their willingness to stick with us until everything was working properly. They genuinely seemed invested in helping our small business succeed.

Alan and Aiden, thank you both for your patience, professionalism, and exceptional service! You’ve earned a loyal customer, and I wouldn’t hesitate to recommend Appstle to other Shopify store owners.

Five stars all the way!

There are many apps that do similar things, but the real difference for me is what kind of support does the app have?

Appstle's support has been some of the best I've ever experienced - in fact there are two new features that were implemented because of support tickets I opened! I've literally never had that happen with any other app support!

I've only used two of their apps so far, but I would recommend all of them based on the quality of their support alone!

Highly Recommend Appstle family of apps for your store!

I'm more than happy with this app and their dedicated customer service - available 24/7! I worked over the last week or so, including weekends, getting programs setup for our company's website and they were available to help me every time, even at 9pm on a Sunday, when all I expected was a message back in the morning. Great customer service is super important, because despite appearances, setting up programs like this for your store is an actual project.

I had a hard time at first as there's a lot of options and settings, so it took a while to get the hang of it. I also had one combo bundle that wasn't working, but their development team went in and fixed it for me within a few days and now it's working perfectly.

I only had two complaints:

- With the combo bundles, if you have more than one variant price per product, meaning your products are listed by type and sizes are in a dropdown menu with different prices, not the other way around (one product size, etc. with many types, all the same price), you can't let your customers customize their add-on for the same price. You have to have one product size/price per combo deal or add on multiple.

- The searching is clunky when looking for products. I could type in the exact product name, letter-for-letter, and it would still pull up other items before I'd find my product.

Also, be aware of Shopify's had limits (NOT Appstle) - you can only have 20 active coupons & a low number of variants, so for bundle deals you're limited to a 3-piece bundle with a few options per each of the 3 products to not go over Shopify's limit.

I won't get too carried away with that because I've built our website several times in the last 12 years on different platforms and Shopify is the only with this arbitrary limit.

FEATURE REQUEST:

I would also love to see a blank customizable option that's not connected to Shopify products - If I could simply create an add-on from scratch, create a dropdown menu list from scratch within the app, and add prices to each item in the menu, that would be awesome and much more simple.

All-in-all, a great bundle and upsell app with a lot of customization, options, features, and the best customer service I've come into contact with in my 20+ year career. I'm a hard, honest reviewer with experience with hundreds, if not thousands of companies of all types in the e-commerce sector - that's not an easy win with me and Appstle did it.

We've very happy with this app, their Loyalty Rewards Program, and their Subscriptions app, which is what we started with.