AskRoo

Answer order, product, and return questions in chat. Faster support can reduce lost sales.

AskRoo adds an AI support agent to your storefront that reads your live store data before it replies. It looks up orders by number and email, reports tracking status, quotes current prices and stock, and searches your products, pages, and policies. Return requests are checked against your policy window before anything is approved, then filed for your team or started automatically. Questions it can't answer from your data become support cases with the full transcript. Every action is audited.

• Order status, tracking, and return questions answered in your store's chat
• Return eligibility checked against your policy before anything is approved
• Product cards with current price and stock, and add to cart from the chat
• Unanswered questions become support cases with the full chat transcript
• Style the widget's colors, launcher, position, and text with a live preview